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Set Pattern and Lock Screen Password on Your OPPO Phone
Set Pattern and Lock Screen Password on Your OPPO Phone
Applicable products： Smartphones 
System version： ColorOS 14 and above，ColorOS 15.X，ColorOS 15 and above，ColorOS 15，ColorOS 13.X，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0
System version： ColorOS 14 and above，ColorOS 15.X，ColorOS 15 and above，ColorOS 15，ColorOS 13.X，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0 ColorOS 12 to 15ColorOS 7.0 to 11.3ColorOS 5.0 to 6.1ColorOS 3.0 to 3.2 Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 12 to ColorOS 15 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Set Pattern and Lock Screen Password For ColorOS 15 and above: Go to [Settings] > [Security and privacy] > [Device unlock] > [Screen lock] to set up your Lock screen password. For ColorOS 14： Go to [Settings] > [Security & privacy] > [Set screen lock]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. For ColorOS 12 and ColorOS 13： Go to [Settings] > [Password and Security]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. Change the passcode Go to [Settings]> [Security & privacy] / [Password and Security] > [Lock Screen Password] and enter your password. Under MODIFY PASSWORD, choose the password type and see a new password. Repeat the new password to confirm. Turn off the passcode Go to [Settings] >[Security & privacy] [Password & Security] > [Lock Screen Password] and enter your password then tap [Turn off password]. Repeat the password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 7.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Set Lock Screen Password]. Note: Before proceeding to set a lock screen password, please take the time to read the prompt that says, "If you forget your lock screen password, you will be unable to unlock your phone or recover your phone data." If forgotten, contact OPPO Support Team, or take your phone, proof of purchase, and warranty card to a nearby OPPO Customer Service Center for further assistance. By default, you'll be prompted to enter a 6-digit digit password. If you want to use other password types, choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions] / [Use a different password type]. You can choose from four types of passwords: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Password and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Password and set a numbers-only passcode that contains four to sixteen characters. Tap Password with 4-16 Alphanumeric Characters and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Modify Password]. Enter the old password, and then enter a new one or use a different password type or encryption. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Turn Off Password]. It will ask you to enter your current pattern or password to confirm again. Draw or enter your current pattern or password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 5.0 to 6.1. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Passcode], enter [Lockscreen Passcode] / [Lock Screen Password], tap [Turn on Passcode]. You'll be prompted to enter a 6-digit numeric code. If you want to use other passcode types, just choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions]. You can choose from four types of passcodes: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Numeric Code and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Numeric Code and set a numbers-only passcode that contains four to sixteen characters. Tap 4-16 Digit Alphanumeric Code and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Modify Password]. Draw or enter your current pattern or passcode to confirm. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Turn off Password] > [Turn Off]. Draw or enter your current pattern or passcode to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 3.0 to 3.2. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password For ColorOS 3.2: Go to [Settings] > [Fingerprint, Face & Passcode], enter [Lockscreen Passcode], tap [Turn on Passcode]. You'll be prompted to enter a 4-digit numeric code. If you want to use other passcode types, tap [Other Encryptions]. To choose other types of encryption, tap [Other Encryptions]. You can choose from two other types of passcodes: Tap Pattern Code and draw a pattern with at least four dots connected. Tap 4-16 Custom Alphanumeric Code and set a passcode that contains four to sixteen numbers and/or letters as your preference. For ColorOS 3.0 to 3.1: Go to [Settings] > [Fingerprint & Passcode] > [Turn on Passcode]. A pattern passcode is recommended. Draw a pattern with at least 4 dots connected, and release your finger when it's done. Draw your passcode again when asked to confirm it and activate it. To use other passcode types, tap [Other Encryptions] to switch to a custom alphanumeric code or a 4-digit numeric code. Change the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > tap [Modify Passcode]. Draw or enter your current pattern or passcode to confirm. Turn off the passcode For ColorOS 3.2: Go to [Settings] > [Fingerprint, Face & Passcode], tap [Turn off Passcode]. Draw or enter your current pattern or passcode to confirm. For ColorOS 3.0 and 3.1: On the phone with a passcode, go to [Settings] > [Fingerprint & Passcode]. After you enter or draw your passcode or pattern, you'll find two options: Turn off Passcode: Tap this option, then enter or draw your passcode or pattern to turn off your passcode. Modify Passcode: Enter or draw the old passcode or pattern, then enter or draw a new one, or tap [Other Encryptions] to switch to other passcode types. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
How to Set Up Security Questions for Private Safe
How to Set Up Security Questions for Private Safe
Applicable products： Smartphones System version： All system versions
System version： All system versions Private Safe is a feature on OPPO devices designed to protect important files, images, and other documents. If you've forgotten the password you created for Private Safe, a security question you set up can assist you in recovering it. Read on to learn how. Set Up Security Questions for Private Safe 1. Go to [Settings] > [Fingerprint, Face & Password] / [Password & security] > [Privacy Password] or [Set Privacy Password]. 2. Enter the privacy password or set the password if you have not set any. 3. Tap [Security Question] and enter the privacy password. 4. Tap the current question displayed to select a security question. You can also customize the question. 5. Enter the security question's answer and tap [Done] in the upper-right corner. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Delete Privacy Password on OPPO Phone Where is the Privacy Password Stored on OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
How to Delete Privacy Password on OPPO Phone
How to Delete Privacy Password on OPPO Phone
Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.1，ColorOS 6.1，ColorOS 6.0，ColorOS 5.1
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.1，ColorOS 6.1，ColorOS 6.0，ColorOS 5.1 Turning off or deleting your privacy password will also deactivate the protection of the Private safe and App lock. If you still wish to proceed, you can do so in your OPPO phone's Settings. To find out how to delete your Privacy password, keep reading below. Note: Available for ColorOS 5.1 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Delete Privacy password Below are the ways to delete the Privacy password per the ColorOS version on your OPPO phone. For ColorOS 12 to ColorOS 15 and above: Go to [Settings] > [Password & Security] > [Privacy Password] then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 5.1 to ColorOS 11: Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Privacy Password] > enter the privacy password, then tap [Turn off password] and tap [Turn off], then enter your privacy password again to confirm. What to Do If I Can't Remember My Privacy Password There are two ways to recover the password to your Private Safe: Face or Fingerprint password: Unlock your Private Safe using these methods if you had set them beforehand. Security questions, Recovery email, or OPPO ID: Enter the answer to the security question you set, or enter the email address or reset using the password of your OPPO ID. Note: If the above methods were unsuccessful or not previously set up, resetting the Privacy password is unlikely. If you did not set up a security email or questions We understand how important the data you have saved is on the Private Safe/ File Safe, and not being able to access it can be frustrating, but for privacy concerns, we don't store personal/private data, like passwords. What to Do If No Recovery Method is Set If you forgot your password in Private Safe/ File Safe and did not set any recovery method like those mentioned above, you need to back up all your files and perform a factory data reset. Note: Performing a factory data reset will erase all your files in Private Safe/ File Safe. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: Where is the Privacy Password Stored on OPPO Phone Set Pattern and Lock Screen Password on Your OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
How to Reset My Lock Screen Password Using Fingerprint
How to Reset My Lock Screen Password Using Fingerprint
Applicable products： Smartphones System version： ColorOS 6.1，ColorOS 5.1，ColorOS 5.0
System version： ColorOS 6.1，ColorOS 5.1，ColorOS 5.0 If you have forgotten the password on your OPPO phone and are struggling to unlock it despite trying all the passwords you can remember, one option you have is to reset it using your registered fingerprint. To learn how, just follow the straightforward guide outlined below. Note: This feature is ONLY available in ColorOS 5.0 to ColorOS 6.1 devices. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Reset Lock Screen with Fingerprint Reminder: Before proceeding with the process of resetting your OPPO phone's lock screen, please ensure that you have at least one fingerprint enrolled. The reset process requires enrolled fingerprints to proceed. 1. Enter an incorrect passcode. 2. Tap Forgot Passcode. 3. Place the registered finger on the fingerprint button and keep it still. 4. Enter the new passcode. 5. Enter the new passcode again to confirm. Tips to Remember Password: For alphanumeric passwords, use abbreviated phrases. For example, use 'Ir3t5bam' which stands for "I read 3 to 5 books a month." If you set a numeric password, remember the pattern that the numbers form on your keypad. Keep a copy of your password in a secure place that only you can access, like a password manager. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: Set Pattern and Lock Screen Password on Your OPPO Phone How to Recover Lock Screen Password on OPPO Phone * All photos shown are for illustration purposes ONLY. Actual products may vary due to product enhancement.
How to Turn Off Password for OPPO Private Safe
How to Turn Off Password for OPPO Private Safe
Applicable products： Smartphones System version： ColorOS 15，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1
System version： ColorOS 15，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1 The Private Safe feature on OPPO devices provides the most secure method of safeguarding your important documents, files, images and other data. However, once the password on this feature is disabled, you will not be able to use Private Safe. If you still wish to proceed, you can do so by following the path provided below. Note: This article is applicable for ColorOS 5.1 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Turn Off Password for Private Safe For ColorOS 12 to ColorOS 15: Go to [Settings] > [Password & Security] > [Privacy Password], then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 5.1 to ColorOS 11: Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Privacy Password] > enter the privacy password, then tap [Turn off password] and tap [Turn off], then enter your privacy password again to confirm. Related articles: How to Put App Lock on OPPO Phone Set Pattern and Lock Screen Password on Your OPPO Phone *Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Unable to Reset the Lock Screen Password in ColorOS 7
Unable to Reset the Lock Screen Password in ColorOS 7
Applicable products： Smartphones System version： ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7
System version： ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7 Once you forget the lock screen password on your ColorOS 7.0 to 7.2 device, you may not be able to reset it in the "Forgot password" option due to Android's safety mechanism. For more information about it, read on! Note: Available only for ColorOS 7.0 to 7.2 devices. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Reset Lockscreen Password on ColorOS 7 to 7.2 If your OPPO device is running on ColorOS 7.0 to 7.2, it does NOT support resetting lock screen passwords due to Android's safety mechanism. Go to your nearest OPPO Customer Service Center and prepare your warranty card. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: How to Recover Lock Screen Password on OPPO Phone How to Unlock OPPO Smartphones Running ColorOS 11 and Above * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
What to Do if I Forgot My Lock Screen Password on OPPO Watch
What to Do if I Forgot My Lock Screen Password on OPPO Watch
Applicable products： Watch System version： No system version involved
System version： No system version involved Passwords are essential for securing our accounts, but forgetting them is a common problem, particularly if we fail to note them. If you forget your password on your OPPO Watch, you can recover it by performing a factory reset. Note: Before doing the reset, the OPPO Watch will go back to the Settings when you bought it, and data can't be backed up. How to Reset Your OPPO Watch's Lock Screen Password On your phone, where your OPPO Watch is connected, open the [WearOS] application > [Advanced settings], and tap [Unpair watch]. By doing so, your OPPO Watch will reset to factory settings. If the OPPO Watch is disconnected: Please make sure to visit the nearest local service center to perform a refresh on your OPPO Watch. This procedure will effectively reset the OPPO Watch back to its original settings. Locate an OPPO Service Center Near You. Related articles: What to Do if I Lost My OPPO Watch OPPO Watch: Not Just Another Smart Watch * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.
Store Files and Images With OPPO Private Safe
Store Files and Images With OPPO Private Safe
Applicable products： Smartphones System version： All system versions
System version： All system versions ColorOS 12 and aboveColorOS 6.0 to 11.3ColorOS 5.1 to 5.2ColorOS 3.0 to 3.2 The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 12 to ColorOS 13 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Use OPPO's Private Safe for storing files and images Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it. Go to [Settings] > [Password & security] > [Privacy password]. Select the password type and enter your desired password, you can choose between [Numeric], [Pattern], and [Alphanumeric]. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process. Manage files on the Private Safe To access your OPPO phone's Private Safe, go to [Settings] > [Privacy] > [Private safe] > enter your privacy password > tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private]. Note: For greater convenience, the system will ask you to use fingerprint recognition next time you open the Private Safe. You can tap [Use fingerprint] if you agree or you can [Cancel]. Create a shortcut on your home screen for easy access Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [three-dotted line] icon > [Settings] and toggle [Home Screen icon] > and tap [ADD] or touch and hold the Private Safe icon to place it manually on the home screen. Remove Private Safe from home screen Tap and hold Private Safe icon and tap [Remove] > [Remove]. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Set Up Security Questions for Private Safe How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article. The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 6.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone]. Use OPPO's Private Safe for storing files and images Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it. Go to [Settings] > [Fingerprint, face & passcode] / [Password & biometrics] > [Set privacy password]. Enter your desired password or use different encryption method. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process. Manage files on the Private Safe For ColorOS 11 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private]. For ColorOS 7.1 to 7.2: Go to [Settings] > [Privacy] > [Private Safe] and enter the password you set. Tap your desired folders (Photos, Audio, Documents, Other) and at the top right, tap [+] and select the files you want to make private and tap [Done]. For ColorOS 6.1: Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Photos, Audio, Documents, Other) and tap the [+] at the top-right to add files. Select the files you want to make private and tap [Done]. Create a shortcut on your home screen for easy access For ColorOS 7 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [two-dotted line] > [Settings] and toggle [Home Screen Shortcut] / [Home screen icon] to enable and touch and hold the Private Safe icon or tap [Add]. For ColorOS 6 to 6.1: Go to [Settings] > [Security] > [Private Safe] > enter your password and at the upper right corner, tap the Settings icon > and toggle on [Home Screen Shortcut] and tap [Add]. Remove Private Safe from home screen Press and hold the Private Safe app and tap [Remove]. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Set Up Security Questions for Private Safe How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article. The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 5.1 to 5.2. Check your phone's ColorOS version in [Settings] > [About Phone]. Use OPPO's Private Safe for storing files and images You need to set up a Privacy passcode before using Private Safe. Go to [Settings] > [Fingerprint, face & passcode] > [Lockscreen passcode] and enter your desired password or use different encryption method. There are four Encryption Methods available for Private Safe Pattern Code 4-Digit Numeric Passcode 4-16 Digit Numeric Passcode 4-16 Digit Alphanumeric Passcode Create a shortcut of Private Safe on the home screen Go to [Settings] > [Security] > [Private Safe] and enter a passcode for your private safe then enable [Homescreen Shortcut]. If you are using a fingerprint lock, this can also open Private Safe. Move files to Private Safe Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set, then tap the folders (Photos, Audio, Documents, Other) and tap [Import files/Import photos]. Select the files you want to make private and tap [Done]. You can also go to [Files Manager] on the home screen and choose a file, then tap [More] and tap [Add to Private Safe] to move the file to Private Safe. Move out or delete files from Private Safe Select the file you want to delete, then [Set as Public] or [Delete] to move them out. If the encrypted files cannot be found in Private Safe. Check if the file remains in its original save location, if yes, move it to Private Safe again. If you cannot see the file, restart your OPPO phone, then recheck Private Safe. Go to [Settings] > [Software Updates] and update your phone to the latest software version. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Set Up Security Questions for Private Safe How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article. The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 3.0 to 3.2. Check your phone's ColorOS version in [Settings] > [About Phone]. File Safe You can use [File Safe] to encrypt and hide your important files. [File Safe] needs password authentication, and the encrypted files will be displayed only in File Safe. Use File Safe Tap [Files] on your home screen, then tap [File Safe] and set up your password. Move files to File Safe For ColorOS 3.2: On the phone home screen, tap the [File Manager] app > [File Safe] > enter the file safe password you set. Tap the desired folders (Pictures, Audio, Video, Document, Others) and tap [Add File]. Select the files you want to make private and tap [Move to Safe]. For ColorOS 3.1: On the phone home screen, tap the [Files] app > [File Safe] > enter the file safe password you set. Tap the desired folders (Picture, Audio, Videos, Documents, Others) and tap [Add File]. Select the files you want to make private and tap [To Safe]. For ColorOS 3.0: On the phone home screen, tap the [Files] app > [File Safe] > enter the file safe password you set. Tap [Add File] and tap the desired folders (Android, Backup, DCIM, Download, Movies, Music, Pictures). Select the files you want to make private and tap [Move to Safe]. Move out or delete files from File Safe Go to [File Safe] then select the files you wish to delete, then tap [Delete] or [Move out]. Alternatively, you can slide the file to the left to delete or move out. If the encrypted files cannot be found in File Safe Check if the file remains in its original save location, if yes, move it to File Safe again. If you cannot see the file, restart your OPPO phone, then recheck File Safe. Go to [Settings] > [System updates] and update your phone to the latest software version. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Set Up Security Questions for Private Safe How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Reverse Charging: Make Your Phone a Power Bank
Reverse Charging: Make Your Phone a Power Bank
Applicable products： Smartphones System version： No system version involved
System version： No system version involved Keep your devices powered up by utilizing the Reverse Charging feature on your OPPO device. This feature allows you to transfer power from your smartphone to any other device* with a USB port. Note: *Reverse charging supported models may vary due to equipment compatibility. Please refer to the actual product or contact your local OPPO support to assist you further. How to Use OPPO Reverse Charging Effectively What you will need: Prepare these essentials prior to beginning your reverse charging experience with your OPPO phone. A phone with enough charge. A low-battery device. A reverse charging cable or a USB cable + an OTG (On-The-Go) cable (which are not included and bought separately). Methods to Reverse Charge Your Devices Method 1. Through Reverse Charging Cable: Turn on the OTG Connection of the phone that has enough charged, and connect the cable to the other one that needs charging while the OTG connection is off. Method 2: Through OTG Cable and USB Cable: Connect OTG with the charged phone, connect the USB cable to the OTG port then connect the USB to the phone that needs charging. Related articles: What is Reverse Charging on OPPO A9 2020 and OPPO A5 2020 Why Is My OPPO Phone Charging Slowly in Reverse Charging * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
How to Get OPPO Network Unlock Code
How to Get OPPO Network Unlock Code
Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11.X，ColorOS 11.3，ColorOS 11.2，ColorOS 11.1，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11.X，ColorOS 11.3，ColorOS 11.2，ColorOS 11.1，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0 If you purchased a network-locked OPPO phone from your local network carrier, you may need the SIM card from where you bought it to unlock your OPPO phone. If not, follow the instructions below to discover how to unlock your OPPO phone. Read on! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Please note that the terms Network Lock and Region Lock are the same and can be used interchangeably. Network Lock for OPPO Phone Below are some scenarios you might want to learn if your OPPO phone is prompting a network lock. You can also follow the path to troubleshoot it. What Is Carrier Lock Carrier lock means your SIM card is locked with the local Mobile Operators (MO). Scenario: If you are in a Postpaid Plan with Mobile Operators (MOs), your phone is locked with them, and you are unable to use a SIM Card from other MOs, it depends if the device can be used still after a Postpaid contract is over. Kindly contact your Mobile Operators (MO) for more details. What Is a Network Lock Network lock or Regional lock means your phone is locked in the region where you bought it. Scenario: You bought a phone from another country through an official channel and unboxed it when you went to another country. You now want to use it and get a prompt saying, “Network lock.” No need to worry. It is a security mechanism wherein you should insert a local SIM card from the country of purchase to activate the device before bringing/sending it to a different country. What Is Other Lock Another lock means you are unable to use a device that is bought from another region as it needs to comply and be approved by the rules governing that region. Scenario: You bought a device from another region and you are unable to use it when you arrive in another region. You have to check the local rules and guidelines of this region as this will be followed first and foremost. And Service Center is unable to help unlock the network as one region’s rule shall always prevail. If you purchased the phone and are unaware of the Network lock: 1. You may visit the nearest OPPO Service Center in your area and have it unlocked, do bring along with you the following: The phone that shows the error message Proof of purchase Warranty card Note: You need to bring and show a copy of the proof of purchase to the OPPO Service Center since it is needed to validate the phone. 3. An active SIM card from the country where you purchased the OPPO device can unlock the network. Make sure to have the SIM inserted for more than an hour to activate your phone. 4. You will only experience Network lock once. Note: The 16-digit network unlock code should be provided by your service provider. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. In case there’s no OPPO Service Center in the country where you are located, kindly contact our Customer Support to help you unlock the device. Related articles: What to Do if My OPPO Phone or SIM Card is PUK Locked How to Network Unlock Your OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article. Moreover, all pictures shown are for illustration purposes ONLY. The actual product may vary due to product enhancement.
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