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Store Files and Images with OPPO Private Safe

Applicable products： Smartphones System version： All system versions

The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below.

Applicable to: ColorOS 12 to ColorOS 13 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device].

How to Use OPPO's Private Safe for Storing Files and Images

Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it.

Go to [Settings] > [Password & security] > [Privacy password]. Select the password type and enter your desired password, you can choose between [Numeric], [Pattern], and [Alphanumeric]. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process.

Manage files on the Private Safe

To access your OPPO phone's Private Safe, go to [Settings] > [Privacy] > [Private safe] > enter your privacy password > tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private].

Note: For greater convenience, the system will ask you to use fingerprint recognition next time you open the Private Safe. You can tap [Use fingerprint] if you agree or you can [Cancel].

Create a shortcut on your home screen for easy access

Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [three-dotted line] icon > [Settings] and toggle [Home Screen icon] > and tap [ADD] or touch and hold the Private Safe icon to place it manually on the home screen.

Remove Private Safe from home screen

Tap and hold Private Safe icon and tap [Remove] > [Remove].

Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating. However, for privacy concerns, OPPO does not store personal/ private data, like passwords.

Related articles:

How to Delete Privacy Password on OPPO Phone

* Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article.

Applicable to: ColorOS 6.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone].

How to Use OPPO's Private Safe for Storing Files and Images

Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it.

Go to [Settings] > [Fingerprint, face & passcode] / [Password & biometrics] > [Set privacy password].

Enter your desired password or use different encryption method. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process.

Manage files on the Private Safe

For ColorOS 11 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private].
For ColorOS 7.1 to 7.2: Go to [Settings] > [Privacy] > [Private Safe] and enter the password you set. Tap your desired folders (Photos, Audio, Documents, Other) and at the top right, tap [+] and select the files you want to make private and tap [Done].
For ColorOS 6.1: Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Photos, Audio, Documents, Other) and tap the [+] at the top-right to add files. Select the files you want to make private and tap [Done].

Create a shortcut on your home screen for easy access

For ColorOS 7 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [two-dotted line] > [Settings] and toggle [Home Screen Shortcut] / [Home screen icon] to enable and touch and hold the Private Safe icon or tap [Add].
For ColorOS 6 to 6.1: Go to [Settings] > [Security] > [Private Safe] > enter your password and at the upper right corner, tap the Settings icon > and toggle on [Home Screen Shortcut] and tap [Add].

Remove Private Safe from home screen

Press and hold the Private Safe app and tap [Remove].

Related articles:

How to Delete Privacy Password on OPPO Phone

* Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article.

Applicable to: ColorOS 5.1 to 5.2. Check your phone's ColorOS version in [Settings] > [About Phone].

How to Use OPPO's Private Safe for Storing Files and Images

You need to set up a Privacy passcode before using Private Safe. Go to [Settings] > [Fingerprint, face & passcode] > [Lockscreen passcode] and enter your desired password or use different encryption method.

There are four Encryption Methods available for Private Safe

Pattern Code
4-Digit Numeric Passcode
4-16 Digit Numeric Passcode
4-16 Digit Alphanumeric Passcode

Create a shortcut of Private Safe on the home screen

Go to [Settings] > [Security] > [Private Safe] and enter a passcode for your private safe then enable [Homescreen Shortcut]. If you are using a fingerprint lock, this can also open Private Safe.

Move files to Private Safe

Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set, then tap the folders (Photos, Audio, Documents, Other) and tap [Import files/Import photos]. Select the files you want to make private and tap [Done].
You can also go to [Files Manager] on the home screen and choose a file, then tap [More] and tap [Add to Private Safe] to move the file to Private Safe.

Move out or delete files from Private Safe

Select the file you want to delete, then [Set as Public] or [Delete] to move them out.

If the encrypted files cannot be found in Private Safe.

Check if the file remains in its original save location, if yes, move it to Private Safe again.
If you cannot see the file, restart your OPPO phone, then recheck Private Safe.
Go to [Settings] > [Software Updates] and update your phone to the latest software version.

Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating. However, for privacy concerns, OPPO does not store personal/ private data, like passwords.

Related articles:

How to Delete Privacy Password on OPPO Phone

* Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article.

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Is this answer helpful?

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