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How to Transfer Data from an Old Phone with OPPO Clone Phone

Applicable products： Smartphones System version： All system versions

Got a new phone and want to transfer, copy, or move data (Personal Data, System Data, Applications, Storage Data)? Transferring data from your old phone to a new OPPO phone is convenient through Clone Phone. With Clone Phone, you can share data like photos, contacts, and apps - with no risk or loss of quality. You don't need to leave any of your data behind on your previous device. You can transfer data from your old iPhone, another Android phone, and an old OPPO phone. Check and follow the easy steps below. What Types of Data Cannot be Cloned by Clone Phone? Data linked to phone hardware- Including transit cards and access cards. Security-related data- Including facial data, fingerprints, and lock screen passwords. Some apps and their data- Apps or app data on your old phone that is incompatible with your new phone will not be migrated. System clone data- Due to system limits, data in your system clone cannot be migrated. Choose Your Old Phone Brand Click the button below to select your old phone model and find out how to do it. OPPO, OnePlus, realme iPhone or Other Android Things to Note before Starting 1. During data transfer, keep the two phones close together and ensure that the WiFi of the old phone and the personal hotspot of the new phone are both switched on; otherwise, the cell phone migration process may fail. 2. When you use the Clone Phone, all the existing apps and app data on the new phone will be overwritten by data from the old phone. This means all existing data in the new phone will be erased. Hence it is advised to perform backup on the new phone if it has existing data before using the Clone Phone application. 3. A personal hotspot will be generated to clone data, Network connection will be disabled, and no mobile data will be used. If the old phone is an iPhone, data needs to be downloaded from iCloud. You are advised to connect the new phone to a Wi-Fi network. From OPPO phone to OPPO Phone Step 1: Open the [Clone Phone] App on the homescreen of both your new and old phones Step 2：Select phone type New phone: Select [This is the new device] and the type of your old phone [OPPO, realme or OnePlus] Old Phone: Seletc [This is the old device] Step 3: Get Connected Use your old phone to scan the QR code that is generated on your new phone Step 4: Start to migrate Select the data categories you want to migrate and press [Start Migration] * Pictures, settings, and paths might differ from those of your phone but do not affect the description in this article. Things to Note before Starting 1. During data transfer, keep the two phones close together and ensure that the WiFi of the old phone and the personal hotspot of the new phone are both switched on; otherwise, the cell phone migration process may fail. 2. When you use the Clone Phone, all the existing apps and app data on the new phone will be overwritten by data from the old phone. This means all existing data in the new phone will be erased. Hence it is advised to perform backup on the new phone if it has existing data before using the Clone Phone application. 3. A personal hotspot will be generated to clone data, Network connection will be disabled, and no mobile data will be used. If the old phone is an iPhone, data needs to be downloaded from iCloud. You are advised to connect the new phone to a Wi-Fi network. From iPhone or Other Andorid Phone to OPPO phone Step 1: Open the [Clone Phone] App on the homescreen of your New OPPO phone Step 2：Select phone type New OPPO phone: Select [This is the new device] and the type of your old phone [iphone] or [Other Android] Step 3: Download Clone phone APP on your old phone For iPhone：Scan the QR Code using your iPhone's [Camera] App > Download the [Clone Phone] App on your iphone. For Other Android Phone: Search for [OPPO Clone Phone] in Google Play and download the app or download the app using this link: https://i.clonephone.coloros.com/download Step 4: Get Connected Use your old phone open the [Clone Phone] App select [This is the old phone] to scan the QR code that is generated on your new phone. After scanning the QR code, it will prompt you to join a Wi-Fi network; tap on [Join] > wait for it to connect to the network, then tap [Ok] to allow the Clone Phone App to find and connect to devices on your local network. Step 5: Start to migrate Select the data categories you want to migrate and tap [Continue] or [Migrate]. Note: For iPhone, OPPO Clone Phone can't migrate data directly stored in iCloud. To migrate your iCloud images and videos, download them to your phone first. * Pictures, settings, and paths might differ from those of your phone but do not affect the description in this article.

Why Facebook/Instagram/Messenger Are Forced Close After Clone Phone?

Applicable products： Smartphones System version： No system version involved

My Facebook/Instagram/Messenger applications are forced close after I use a clone phone to transfer all my data to a new phone. This issue is caused by incompatibility between the old and new versions of the applications. Here's what you can do to troubleshoot. Note: Clearing data will delete all the application's data including photos and music. 1. Clear the data and cache of the applications You can long press the App icon > [App info] > [Storage Usage]> [Clear Data] > [Clear Cache] to clear the data and cache of the applications In some models you can follow this path to clear the data and cache of the applications : [Settings] > [App Management] > [Facebook/Instagram/ Instagram] > [Storage Usage]> [Clear Data] > [Clear Cache]. Try to log in again and if fail, do the next step. 2. Uninstall the applications and install them again. To uninstall, long-press the app and tap [Remove]. 3. Restart the phone. 4. If the issue still persists, contact OPPO Support Team, or take your phone, proof of purchase and warranty card to a nearby OPPO Customer Service Center. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

What Types of Data Cannot be Cloned by Clone Phone?

Applicable products： Smartphones System version： No system version involved

There are some information cannot be cloned via clone phone. Data linked to phone hardware- Including transit cards and access cards. Security-related data- Including facial data, fingerprints, and lock screen passwords. Some apps and their data- Apps or app data on your old phone that is incompatible with your new phone will not be migrated. System clone data- Due to system limits, data in your system clone cannot be migrated.

How to Force Restart OPPO A54

Applicable products： Smartphones System version： ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7

Are you having issues with your OPPO A54 recently, such as persistent lag or crashing applications? Have you also experienced a situation where the device is frozen on one screen or, worse, has a completely black display? If you're having these problems with your OPPO A54, you may need to restart it forcibly. Check below to learn how. Force Restart OPPO A54 Press and hold both the Power and the Volume Up buttons for at least 8 seconds until you can see the OPPO logo appearing on your screen. Note: Force restarting won't delete the contents on your OPPO A54 except those that are broken or invalid. Related articles: Hard Reset OPPO A54 (CPH 2239) to Factory Settings How to Force Restart an OPPO Phone * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.

What Is Emergency SOS on OPPO Phone

Applicable products： Smartphones System version： ColorOS 14 and above，ColorOS 13.X，ColorOS 13.2，ColorOS 13，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11.X，ColorOS 11.1 and above，ColorOS 11.3，ColorOS 11.2，ColorOS 11.1，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1.2，ColorOS 6.1

Want to ensure you’re prepared in emergencies? OPPO’s Emergency SOS feature allows you to quickly contact emergency services and notify your trusted contacts with just a few taps. Whether you’re in danger or need urgent help, this guide will walk you through how to set up and use Emergency SOS on your OPPO device effectively. Note: Check your ColorOS version in [Settings] > [About Phone] / [About Device]. Use the Emergency SOS feature For ColorOS 15 and above, go to [Settings] > [Safety & Emergency] > [Emergency SOS] For Older versions, go to [Settings] > [Security] > [Safety & Emergency] / [Emergency SOS] > Read terms and conditions and tap on the [i] icon > [Agree] or [Cancel] if you don’t accept the terms & conditions. Note: You will only be prompted by the terms & conditions if it's the first time to open or use this feature. Add emergency contact You can choose from the list of your contacts and tap Add. You can add up to 3 contacts. Emergency numbers specific to your region are also pre-added. For ColorOS 15 and above: Go to [Settings] > [Safety & emergency] > [Emergency contacts] > [Add contact] For ColorOS 11 and above: Go to [Settings] > [Security] > [Safety & emergency] / [Emergency SOS] > [Emergency call] > Tap on [Emergency numbers] > Then add the numbers you want to assign to Emergency SOS under the [Add emergency contact] > Select the contact you want to add as an emergency contact Delete or change emergency contacts Tap the [-]/[x] icon to delete a contact from your Emergency Contacts. Turn on the 'Press the Power Button Repeatedly for Emergency Call' option Toggle [Press the Power Button Repeatedly For Emergency Call]/[Emergency call quick access] to enable pressing the power button 5 times in succession to initiate an SOS emergency call. For ColorOS 11 and above: Go to [Settings] > [Security] > [Emergency SOS] > [Emergency call] > Go to [Emergency call quick access] and then turn it on. Make an emergency call Just press the Power button 5 times in succession. After pressing the Power button 5 times, you have the following Emergency Services: Emergency Numbers - You can call the emergency numbers provided on the Emergency SOS. Emergency Information - Add your personal emergency information to give first responders the critical information they need. SOS Flashlight - SOS light signal will be sent. IN MORSE CODE, your OPPO phone's flashlight will illuminate “S-O-S” (3x short, 3x long, 3x short). Note: If it's your first time using this Emergency Service, you would have to give it the necessary permission to function properly. Buzzer - Your OPPO smartphone will produce loud sounds. Use Auto Dial the Default Number Toggle [Auto Dial the Default Number]/[Auto call emergency services number] to green, and a 3-second countdown will be enabled. A 3-second countdown starts once you initiate an SOS emergency call. The default number will be called if nothing takes place during the countdown. Send an SOS message Send pictures and audio recordings. Toggle [Send Pictures of Surroundings]/[Attach photos of surroundings] or [Send a 5s Audio Recording of the Surroundings]/[Attach a 5s audio recording of surroundings] to enable. Note: These two options only show after enabling [Send SOS Message]. If it's your first time using this Emergency Service, you would have to give it the necessary permission to function properly. My Emergency Contact After an SOS emergency call, you can send an SOS message showing your current location to MY EMERGENCY CONTACT. Note: Please note that sending an SOS message accurately still depends on your location, environmental factors, network connectivity, if GPS is available, and the conditions of you and your emergency contact’s devices (including but not limited to battery level). Also, SOS messages might generate additional charges. Please contact your carrier for details. Privacy concerns Once Emergency SOS is activated, this will automatically be permitted to: Access your location. Read, write, or delete external storage. Read your phone status. Take photos. Record sounds. Read your contacts. Related article: How to Add SOS Emergency Information? How to Turn Off Emergency SOS on OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.

How to Find and Add Widgets on OPPO Phone

Applicable products： Smartphones System version： All system versions

OPPO widgets are your gateway to a more convenient and informative home screen experience. These mini-apps reside directly on your home screen, offering quick access to features and information from your favorite applications, all without needing to open the full app itself. Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device] How to add widgets Here's a breakdown of how OPPO widgets can elevate your phone's functionality: At-a-Glance Updates: Weather forecasts, news headlines, upcoming calendar events, or your fitness tracker data can all be displayed directly on your home screen through relevant widgets. Quick Actions: Certain widgets might offer interactive controls. Imagine adjusting music playback, toggling Wi-Fi, or starting a quick voice memo – all directly from your home screen using a widget. Personalized Experience: OPPO offers a variety of built-in widgets, and many third-party apps provide their widget options. This allows you to customize your home screen with the information and functionalities that matter most to you. For ColorOS 12 and above: On your home screen, pinch the screen with your thumb and index finger together, tap the [Widgets] icon, and choose the widget available on your OPPO phone. Alternatively, you can touch and hold your home screen and tap the icon on the upper left. For ColorOS 11 and below: On your home screen, pinch the screen with your thumb and index finger together, then tap [Widgets], and you will see all the available widgets on your OPPO phone. Touch, hold, and drag the widget you want to the screen. Make sure there is enough space for that widget. Alternatively, touch and hold your home screen and tap [Widget]. How to move widgets Tap and hold a widget for about 2 seconds, then drag it to where you want to place it without lifting your finger. How to remove widgets There are two ways to remove a widget: Tap and hold a widget For ColorOS 12 and above: Tap and hold a widget and tap [Remove], then tap [REMOVE WIDGET] to confirm. For ColorOS 11 and below: Tap and hold a widget, then tap / [Remove]. Pinch the home screen For ColorOS 12 and above: Pinch the home screen with your fingers tap the icon, and then tap [REMOVE WIDGET] to confirm. For ColorOS 11 and below: Pinch the screen with your thumb and index finger together and tap / [Remove] on the top left of a widget. Related articles: Get Widget with It on OPPO Phone How to Add World Clock Widget on OPPO Home Screen How to Check All the Widgets Available on Smart Assistant * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

How to Fix Battery Error Prompt on OPPO Phone

Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.X，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0

When your OPPO phone displays a message stating, "Battery Error. Please Contact Customer Support," this could be a hardware component issue. You can troubleshoot by cleaning the charging port, using a different charging cable or wall socket, checking components, and more! Read on for more fixes you can do! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Charging Error Prompt on OPPO Phone A hardware component issue might be the one causing your OPPO phone's battery to error. Make sure you double-check the following and try the given troubleshooting options: 1. Clean the charging port Check and see if there is any dirt or debris stuck in the charging port, and clean it. 2. Charge the phone Use the original charging cable of your OPPO phone and plug it in from a wall charger. 3. Use a different charging cable and adapter Try to use a different charging cable and adapter and see if the prompt still appears. 4. Charge the phone from a different charging port Try charging the phone from a different wall charging port or a computer USB port. 5. Do a Component Check For ColorOS 12 to ColorOS 13 and above: Go to the [Tools] folder on your home screen > [Phone Manager] > [Tools] > [Diagnostics]. Select [Battery & charging] and disable other components > [Run diagnostics] and plug in your OPPO phone's charger. For ColorOS 11 to ColorOS 11.3: Go to [Tools] folder > [Phone Manager] > [Diagnostics] > [Continue]. Select [Battery & charging] and disable other components > [Run diagnostics] > and plug in your OPPO phone's charger. For ColorOS 7.1 and 7.2: Go to the [Tools] folder > [Phone Manager] > [Quick check] > [Start check] > [Continue]. Select [Battery & charging] and disable other components > [Run diagnostics] > plug in your OPPO phone's charger. Note: Using a charger or mobile power bank is recommended. Note: (This option is available with devices ColorOS 3.2 and above). If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: What to Do If OPPO Phone Won't Flash Charge Why Isn't My Phone Charging After Battery Replacement How to Improve OPPO Phone's Battery Life * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

How to Enable OTG Functionality on OPPO Phones

Applicable products： Smartphones System version： All system versions

Do you have files, photos, videos, or documents on a USB device and want to upload them to your OPPO phone? The OTG or On-The-Go connection is the answer! An OTG connection allows files to be directly uploaded to your OPPO phone and moved to whichever folder you prefer in your File Manager app. You only need an OTG cable and your OPPO phone, and you're good to transfer files. Learn more about it below! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. When not in use, the On-The-Go or OTG connection will turn off in 10 minutes. Not all OPPO phones have the OTG connection feature. This feature is based on your device's hardware. You may check directly on your OPPO device if your phone supports it. What is the OTG connection OTG or On-The-Go is a specification that allows USB devices, such as tablets or smartphones, to act as a host, allowing other USB devices, such as USB flash drives, digital cameras, microphones, computer mouse, or keyboards, to be attached to them. How to enable OTG connection For ColorOS 15 and above: Go to [Settings] > [Accessibility & convenience] > and toggle to enable the [OTG Connection]. For ColorOS 13 to ColorOS 14: Go to [Settings] > [Additional Settings] > and toggle to enable the [OTG Connection]. For ColorOS 12: Go to [Settings] > [System Settings] > and toggle to enable the [OTG connection]. For ColorOS 3.0 to ColorOS 11.3: Go to [Settings] > [Additional Settings] and toggle to enable the [OTG connection]. Transfer files using OTG 1. Enable OTG Connection on your OPPO phone through the above path. If the OTG connection is grayed out, the OTG connection is already enabled. 2. Insert a compatible OTG drive on your OPPO phone. After inserting the OTG, insert the USB flash drive into the OTG drive and allow the *permissions that appear on your screen. 3. Tap [OTG]. You will see all the folders from your USB flash drive and then tap the file you wish to transfer. 4. Tap and hold the file and tap [Copy] or [Move]. Then select a folder where you want to move the file. 5. Tap [Phone storage] or to a folder where you want to move it, then tap a folder under it and tap [Move to here]. If an SD card is inserted into your phone, you may move the file to a folder on your SD card and tap [Move to here]. Note: *You need to allow permissions for the first time inserting the OTG drive. Related articles: How to Connect OPPO Phone to PC to Transfer Files Search Files Using File Manager on OPPO Phone * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.

How to Back Up Your OPPO Phone

Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.2，ColorOS 6.0，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0

Learning how to back up your phone is a useful tool to ensure the safety of important data. Data backup means creating a copy of the data on your system that you use for recovery in case your original data is lost or corrupted. You can also use backup to recover copies of older files if you have deleted them from your system. Data backup is the practice of copying data from a primary to a secondary location, to protect it in case of a disaster, accident or malicious action. Note: Available for ColorOS 5.0 to ColorOS 15 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Reminders before backing up files Know the different backup methods and choose the best one for you. Keep your backup plan up to date. Don't turn off or restart your phone during the backup process. Best to use a network connection when doing the backup process. Wi-Fi network is preferred. Local OPPO backup Local backup helps to back up Personal Data(Contacts, Messages, etc.), System Data (System Settings, Clock, Weather Info, etc.), and Applications (Applications and Application Data). 1. Use the built-in Backup Tool For ColorOS 15 and above: Go to [Settings] >[System & update] > [Back up & reset] > [Back up & migrate] > choose [Local backup] > [New backup] and select the data you want to back up, then tap [Start]. For ColorOS 5.0 to ColorOS 14: Go to [Settings] > [Additional settings]/[System settings] > [Back up and reset] > [Back up & restore] > choose [Local backup] > [New backup] and select the data you want to back up, then tap [Start]. 2. Back up to Google For ColorOS 15 and above: Go to [Settings] >[System & update] > [Back up & reset] > [Google accounts]＞[Backup by Google One],You can back up your app data, Wi-Fi data, and other settings to the Google server. For ColorOS 5.0 to ColorOS 14: Go to [Settings] > [Additional Settings] > [Back up and reset] and enable [Back up my data]/ [Backup by Google One]. 3. Connect your phone to a computer to create a backup on it This is a common way to back up all your data. Don't disconnect your phone during the backup process. See How to Connect OPPO Phone to PC to Transfer Files. Connect your OPPO phone to your computer, tap [USB Debugging] > [File Transfer]. Go to [Computer] > [OPPO Model code] > [Internal storage] or [SD Card] if you have backed up data in external storage to copy the “Backup(s)” files to your computer and copy it to your phone when you need to restore your data. Backups will be erased when you flash the phone, wipe data, or reset the OPPO smartphone to factory settings. DCIM folder contains your photos and screenshots. Pictures downloaded from APPs are saved in [Pictures/Photo]. Movies, music and pictures folders contain your videos, audio, and pictures respectively. 4. OPPO Backup Clone Phone Clone Phone backs up contacts and SMS stored on phone storage. Through Clone Phone, you can quickly transfer all data from an OPPO smartphone to another OPPO phone as a data backup. * This APP is pre-installed on OPPO phones with the system version of ColorOS 3.0 or later, or copy https://i.clonephone.coloros.com/download to your phone's browser to download the app. Third-party APPs You can use secured and trusted third-party APPs for data backup. But OPPO does not recommend you to backup or transfer data via third-party APPs, for they may be conflicted with the OPPO system, leak personal information, or cause other safety problems. * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.

Google Assistant Supported Languages for OPPO Watch

Applicable products： Accessories System version： No system version involved

Google Assistant works in numerous countries and can communicate in various languages. Even if you reside in the United States, you can configure your Google Assistant to speak Korean or Japanese. To find out which languages are supported by Google Assistant, check the list we prepared below. Read on! Google Assistant supported languages for OPPO Watch Here is the list of all the supported languages of Google Assistant in the OPPO Watch Series: English French German Hindi Italian Japanese Korean Portuguese (Brazil) Spanish We understand your desire to use and maximize this specific feature on your OPPO Watch, but for now, we only have them available in certain languages. Related articles: How to Enable Google Assistant in My OPPO Watch using Other Android Phone? Set Up the Google Assistant to Respond to Voice with OPPO Watch * All images shown above are for illustration purposes ONLY. The actual product may vary due to product enhancement.

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