This product is a foldable phone with a flexible display. To avoid damaging the screen, please adhere to the following precautions:
Please do not remove or apply a protective film onto the main screen on your own
The main screen comes with an exclusive protective film from the factory. Any damage to the screen caused by your removal or replacement of the screen protector will not be covered by the warranty. If a replacement is required, please have it replaced at an authorized OPPO Service Center.
Avoid applying pressure to the screen with sharp objects
Do not place cards, keys, coins or other hard objects on the main screen. Also avoid placing the phone in environments with dense particles such as sand or metal debris.
Do not press the protruding position forcefully
Pressing hard objects such as nails on the protruding positions at the upper and lower ends may cause the edges of the screen to deform and even damage the screen.
Slight creases and flipping sounds are normal
Slight creases and flipping sounds have no effect on the service life and performance of the device. Please rest assured.
If you have any questions, please contact the official customer service.
9:00 - 18:00 Mon-Sat
Excluding national holidays
9:00 - 18:00 Mon-Sat
Excluding national holidays
Premium Hotline
1-800-81-7666
Find Series Premium Service Hotline
9:00 - 18:00 Mon-Sat
Excluding national holidays
Hotline
1-800-88-9910
9:00 - 18:00 Mon-Sat
Excluding national holidays
Service Center
9:00 - 18:00 Mon-Sat
Excluding national holidays
support_store_my@oppo.com
9:00 - 18:00 Mon-Sat
Excluding national holidays
OPPO Store Hotline
1-800-81-8016
9:00 - 18:00 Mon-Sat
Excluding national holidays