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What is OPPO Smart Spying Prevention?

Applicable products： Smartphones System version： No system version involved

What is OPPO Smart Spying Prevention? Situation: You want to know what Smart Spying Prevention does on your device. Applicable to: OPPO Reno4. Feel uncomfortable when some people peep or check your phone without your consent? Smart Spying Prevention or Anti-Peeping is the answer. How do Anti-Peeping works? It will hide the notification when the front camera detects the face of someone else. What's the requirement? For Anti-Peeping to work, you have to enroll your face first so that your phone camera will recognize you as the owner of the phone. How to enable Anti-Peeping? Go to [Settings] > [Notification & status bar] > [Manage notifications] > toggle [Anti-peeping] to enable. *It will ask you to enter your lock screen password. Select the apps you want the notifications to be kept away from other people, then tap [Turn on Anti-peeping]. Note: Face recognition cannot work when the front camera is being used or the environment is too dark. In these scenarios, a notification will be hidden even if no one is peeping or spying. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

How to Separate Call Setting for Dual SIM

Applicable products： Smartphones System version： ColorOS 14 and above，ColorOS 11.1 and above，ColorOS 13.X，ColorOS 13.2，ColorOS 13，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11.X，ColorOS 11.1 and above，ColorOS 11.3，ColorOS 11.2，ColorOS 11.1，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.X，ColorOS 6.1.2，ColorOS 6.1，ColorOS 6.0.1，ColorOS 6.0，ColorOS 5.X，ColorOS 5.2.1，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0

You have two SIM slots on your device and you want to customize each SIM card's call and messages settings. This is easy to do and we have the step-by-step guide here. Applicable to: All OPPO Smartphones with Dual SIM cards. What is separate call setting Dual SIM OPPO phones allow users to manage and set their two SIM cards separately. Blocking calls, blocking messages and other blocking terms can be managed on your will for both the SIM cards. Set up Dual SIM cards To learn how to set up your OPPO smartphone's dual SIM feature, go to this article How to Set Up Dual SIM on OPPO Phone. Set Separate Call Settings For dual SIM phones, while on the call blocking screen, you can tap SIM1 or SIM2 and customize the call blocking rules. For ColorOS 7.0 and above. Go to [Settings] > [Privacy] > [Block & Filter] > [Block Calls], choose SIM1 or SIM2 and customize the call blocking rules. For ColorOS 6.1. Go to [Settings] > [System Apps] > [Call] > [Block & Filter] > [Call Blocking], choose SIM1 or SIM2 and customize the call blocking rules. For ColorOS 5.1 to ColorOS 6.0. Go to [Settings] > [System Apps] > [Call] > [Block] > [Call Blocking], choose SIM1 or SIM2 and customize the call blocking rules. For ColorOS 5.0. Go to [Settings] > [Call] > [Block] > [Block Calls], choose SIM1 or SIM2 and customize the call blocking rules. Set Separate Messages Settings For dual SIM phones, while on the message blocking screen, you can tap SIM1 or SIM2 and customize the message blocking rules. For ColorOS 7.0 and above. Go to [Settings] > [Privacy] > [Block & Filter] > [Block Messages], choose SIM1 or SIM2 and customize the messages blocking rules. For ColorOS 6.1. Go to [Settings] > [System Apps] > [Messages] > [Block & Filter] > [Block Messages], choose SIM1 or SIM2 and customize the messages blocking rules. For ColorOS 5.1 to ColorOS 6.0. Go to [Settings] > [System Apps] > [Call] > [Block] > [Block Messages], choose SIM1 or SIM2 and customize the messages blocking rules. For ColorOS 5.0. Go to [Settings] > [Messages] > [Block] > [Block Messages], choose SIM1 or SIM2 and customize the messages blocking rules. Related articles: What is Dual SIM and What Are the Advantages How Do I Insert Dual SIM? * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

Unable to Log In to Email on OPPO Phone

Applicable products： Smartphones System version： No system version involved

Syncing your Emails to your phone can enhance your productivity. You can get the notification in real-time and get the work done immediately. It is also easier to access everything and connect with everyone from time to time because your OPPO phone is always with you. But if you're having trouble logging in your Email to your OPPO Phone, you can try the steps we created for you below. Situation: You can't log in to your email account on your OPPO phone. Applicable to: All OPPO Smartphones. Unable to Log In to Email Perform the troubleshooting steps below: 1. Ensure the phone is connected to the Internet and has a stable connection. 2. Check whether the email password is correct as it is case-sensitive. 3. Check if the email application is up to date. Open [Play Store] and on the top left corner, tap the menu icon , tap [My apps & games]. In the [Updates] tab, locate the email app and tap [Update]. 4. Go to [Settings] > [Software Updates] to check for and update your phone's software to the latest version. 5. For work emails, make sure to enter the correct server settings when you manually setup the email on the phone. Use other email apps such as Outlook or Gmail for work emails. 6. Clear the email app data and cache from [Settings] > [App Management] > [Show System Processes] > Select email application > [Storage Usage] > [Clear Cache] > [Clear Data]. In some devices, you may need to go to [Settings] > [Additional Settings] > [App management] > [All] > Select email application > [Storage Usage] > [Clear Cache] > [Clear Data]. 7. Uninstall and reinstall the email app (for third-party apps). 8. Allow all permissions of the email app in [Settings] > [App Management] > [Show System Processes] > Select email application > [Permissions] and toggle on all permissions. 9. Try to reset your email password and log in again. 10. Check if you are able to log in on a PC or other devices. 11. Restart the phone. 12. Remove and re-add the email account in [Settings] > [Accounts and Sync]. See How to Remove an Account from OPPO Phone? and How to Add Additional Email Accounts on the Phone? If the issue still persists, contact OPPO Support Team, or take your phone, proof of purchase, and warranty card to a nearby OPPO Customer Service Center. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

Why Your Phone Switches Off Automatically When Charging?

Applicable products： Smartphones System version： No system version involved

Why Your Phone Switches Off Automatically When Charging? You are in the middle of charging your OPPO phone when it suddenly turned off. This could be a hardware issue, but you can do some troubleshooting like cleaning the charging port, charging to a different wall socket, and more! To know the other fixes you can do - check here! Situation: Your phone was on the charger when it turned off abruptly. Applicable to: All OPPO Smartphones. This could be due to a hardware component failure. Try the following options to troubleshoot: Clean the charging port of the phone to remove any dirt or debris stuck in the port. Charge the phone for at least 20 minutes using the original charging cable from a wall charger. Use a different charging cable and adapter. Go to [Phone Manager] > [Component Check]/[Routine Test] > [Detect Now]. Select [Battery & Charger] and disable other components. Tap [Start Detection] to see if battery or charging failure. Try charging the phone from a different wall charging port or a computer USB port. Force restart your phone by pressing and holding both the Power and Volume Up buttons for at least 8 seconds until you see the OPPO logo. Enter Recovery Mode. Press and hold the Power and Volume Down buttons for at least eight seconds, until the phone enters Recovery Mode. Tap [Reboot]. If the screen turns on, perform a factory reset for system settings. If the issue still persists, contact OPPO Support Team, or take your phone and adapter to a nearby OPPO Customer Service Center for assistance. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

OPPO Reno 5G: Designed with One SIM Slot

Applicable products： Smartphones System version： No system version involved

OPPO Reno 5G: Designed with One SIM Slot OPPO now has a 5G Phone called OPPO Reno 5G - Yay! But you noticed that it only has One SIM Slot compared to the usual dual SIM in the past. Wondering why there is a change? Applicable to: OPPO Reno 5G. OPPO has been known to always have dual SIM slots and most are so used to it, but with Reno 5G, there's only one SIM slot available. This has been designed to the current demand of 5G in the market as well as the readiness of Mobile Operators (MO). *The photo shown is for illustration purposes ONLY. Actual products may vary due to product enhancement.

What is Color Correction in Accessibility on OPPO Phone?

Applicable products： Smartphones System version： No system version involved

What is Color Correction in Accessibility on OPPO Phone? Situation: You want to know about the Color Correction feature on your phone. Applicable to: ColorOS 7.0 and above devices. Check your ColorOS version in [Settings] > [About Phone]. Color correction setting enables your phone to compensate for color blindness. This feature offers you to compensate for color blindness with one of the following modes: Deuteranomaly (red-green) Protanomaly (red-green) Tritanomaly (blue-yellow) Before choosing one of these modes, you would need to get an ophthalmologist to test your vision to determine the type of color vision deficiency you have. To enable the feature, go to [Settings] > [Additional Settings] > [Accessibility] > [Color Correction]. Toggle on [Use color correction] and select the right [Correction mode]. *Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

Would it be dangerous to charge phone for a long time?

Applicable products： Smartphones System version： No system version involved

Would it be dangerous to charge phone for a long time? It won’t be dangerous nor cause blast that not to connect the charger and the OPPO mobile phone when the battery is fully charged. The phone has been designed to automatically stop charging once it notices that the battery is fully charged. However, we recommend disconnecting the charger (adaptor) once the phone is fully charged.

How to Delete HeyTap/OPPO Account

Applicable products： Smartphones，Accessories System version： No system version involved

HeyTap offers a variety of Internet-based services such as App Market, Browser, and Game Center. If you choose to close or delete your HeyTap account, follow the steps we provided below. Read on. Note: ColorOS 3.0 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. HeyTap/OPPO Accounts are terms that can be used interchangeably. Delete HeyTap account There are two ways you can delete your HeyTap account. Using Computer 1. Please log in to your account using this link: https://id.heytap.com/static/userdata_index.html. 2. You will be asked for a verification code. Enter the verification code sent through your mobile number, then click [Next]. If you wish to receive the verification code in another way, click [Change]. 3. Then, on the [Personal Data Management], click [Delete Account]. 4. Choose the reason for account deletion. To ensure your account security, you need to input your password again. 5. Please take the time to read the Account Deletion Notice. It also states some requirements to delete your account. If you meet the requirements, then you can delete your account directly. Using your OPPO phone 1. Go to [Settings] > tap your [Avatar] > [Sign-in & Security] > [More Help] >[Choose a browser] > [Delete Personal Account]. 2. Choose the reason for account deletion. Then you will be asked to input a verification code sent through your number. Note: The Account deletion needs to be reviewed for 10 working days. Please wait patiently. The link can be operated on your computer or your default phone browser. For more information about HeyTap and its products and services, see HeyTap. Related article: How to Use the OPPO HeyTap ID/OPPO ID Account * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.

Does Reno4 5G has Dual 5G Modes?

Applicable products： Smartphones System version： No system version involved

Does Reno4 5G has Dual 5G Modes? Situation: You want to know if OPPO Reno4 5G support both Standalone and Non-Standalone 5G modes. Applicable to: OPPO Reno4 5G. Dual-mode 5G has now become a standard phone feature in the 5G era. NSA (Non-Standalone Access) and SA (Standalone Access) are the dual 5G network modes. Reno4 5G supports both SA and NSA dual-mode 5G networks, and can go faster and more stable anywhere. Additional information: Non-Standalone Access (NSA) relies on the 4G network facilities to provide more speed and higher data bandwidth. A 5G-enabled smartphone will connect to 5G or 4G network depending on conditions. Meanehile, Standalone Access (SA) is the true 5G network, where the 5G network has its dedicated 5G facilities to provide enormous speed improvements and minimal network latency (delay). The 5G SA network is independent of the 4G network.

The Hinge on the Screen of OPPO Find N2 Flip

Applicable products： Smartphones System version： No system version involved

Flip it or not, the latest OPPO Find N2 Flip is incredibly making noise on the smartphone scene- withholding 400,000 folding tests to ensure a reliable and flexible hinge to achieve a seamless crease on the screen. However, pressing too hard on the hinge part may cause damage to the screen of your OPPO Find N2 Flip. Read more below. Why can't I press the hinge part on the screen on my OPPO Find N2 Flip? On your OPPO Find N2 Flip, the folding area cannot be covered and protected with a rigid plastic decorative ring because it needs to be bent. Our approach is to use a soft and foldable TPU (Thermoplastic polyurethanes) to protect the screen. If the local extrusion is performed, the extrusion force can be applied to the edge of the display screen through the TPU. If the force is too large, it will cause damage to the screen and cause poor display. This is a common problem of all current folding screen models, and we recommend not deliberately pressing this area as hard as possible when using your OPPO Find N2 Flip. Related article: Noticeable Crease on OPPO Find N2 Flip's Screen *ALL photos shown are for illustration purposes ONLY. Actual products may vary due to product enhancement.

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