Turning off or deleting your privacy password will also deactivate the protection of the Private safe and App lock. If you still wish to proceed, you can do so in your OPPO phone's Settings. To find out how to delete your Privacy password, keep reading below. Note: Available for ColorOS 5.1 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Delete Privacy password Below are the ways to delete the Privacy password per the ColorOS version on your OPPO phone. For ColorOS 14 to ColorOS 15 and above Go to [Settings] > [ Security & Privacy] >[More Security & Privacy] > [Privacy Password] then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 12 to ColorOS 13 : Go to [Settings] > [Password & Security] > [Privacy Password] then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 5.1 to ColorOS 11: Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Privacy Password] > enter the privacy password, then tap [Turn off password] and tap [Turn off], then enter your privacy password again to confirm. What to Do if I Can't Remember My Privacy Password There are two ways to recover the password to your Private Safe: Face or Fingerprint password: Unlock your Private Safe using these methods if you had set them beforehand. Security questions, Recovery email, or OPPO ID: Enter the answer to the security question you set, or enter the email address or reset using the password of your OPPO ID. Note: If the above methods were unsuccessful or not previously set up, resetting the Privacy password is unlikely. If you did not set up a security email or questions We understand how important the data you have saved is on the Private Safe/ File Safe, and not being able to access it can be frustrating, but for privacy concerns, we don't store personal/private data, like passwords. What to Do if No Recovery Method is Set If you forgot your password in Private Safe/ File Safe and did not set any recovery method like those mentioned above, you need to back up all your files and perform a factory data reset. Note: Performing a factory data reset will erase all your files in Private Safe/ File Safe. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Safeguard your privacy when lending your OPPO device to someone else by using the Multi-User mode. This mode offers a simple way to separate your work and personal life while maintaining the confidentiality of your phone. You have the option to create and configure five user accounts (the Owner, 3 Sub-users, and a Guest). Learn more about it below. Note: The availability of Multi-user mode depends on the phone model and ColorOS version. Lightweight OS systems default to turning off multi-user functionality. Check your phone's ColorOS version and phone model in [Settings] > [About Phone] / [About Device]. Functions of the Multi-User Mode Multi-user mode allows you to create multiple user profiles on one device. You can create and set up five user accounts (which include the Owner, 3 Sub-users, and a Guest). Each account has an independent password, and apps and app data from different accounts are kept separate to maintain everyone's privacy. Each account can use the same or a different Google account to set up the device and access Google apps and services. Multiple users can log in to the same application, and the user's account data is independent and does not interfere with each other. This means users using the same app cannot view or change other users' app data. Any of the users can update applications used by more than one user. How to add user in Multi-User Mode 1. Go to [Settings] > [Users & Accounts] > [Multi-User]/ [Multiple Users]. 2. Tap [Add User] or the icon on the top-right corner > [Add]. 3. Enter the user name and set a profile picture and tap [Add]. You can add up to 5 accounts with 3 types of user roles: Owner, Sub-User, and Guest, and instantly switch between the accounts with just a tap. A maximum of 3 sub-users can be added. How to switch user in Multi-User Mode There are 2 ways to switch users' accounts: Settings: Go to [Settings] > [Users & Accounts] > [Multi-User] / [Multiple User] and tap a user to switch and tap [OK]. Control Center: Swipe down from the very top of the screen to open Control Center, tap the [ Switch User] icon at the top right corner, and tap the user you want to switch. Three different user roles Owner: The owner of the phone. The owner can perform all operations, add or delete sub-users, authorize sub-users to access the call and SMS history, add guests, and authorize guests to use call history. Sub-User: When family members need to share mobile phones, they can switch to sub-users, and 3 sub-users can be set at most. After switching, they can use most of the functions independently and can set the lock screen password independently. However, functions that will affect the owner, such as restoring factory settings, cannot be used. Guest: The guest's role is used when lending a phone to a less familiar friend. After switching, they can only perform limited operations. They cannot use SMS, install unknown applications, etc. Owner authorization Sub-users or guests need the owner's authorization to use the call and message history. To authorize sub-users: Tap the [Settings] icon next to the user you want to authorize and toggle on [Access Calls and Messages] / [Allow calls and messages]. To authorize guests: Tap the [Settings] icon next to [Guest], and toggle on [Allow calls] / [Turn on phone calls]. The SMS function is not available for guests. User deletion Only the Owner can delete any user account. To delete sub-users, tap the [Settings] icon next to the user you want to delete and tap [Delete user]. All data of the user will be unrecoverable after deletion. The guest's role cannot be deleted. However, when you add a new guest, the previous guest's data will be overwritten. YouTube link: How to Use Multi-user Mode on OPPO. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Applicable products:SmartphonesSystem version:All system versions
Get Widget With It on OPPO Phone Today, let's talk about Widgets. Widgets are applications that can be performed in just one tap. Say Music Widget, or one that can be viewed immediately on the home screen, like the Calendar widget. Learn more about it below! How to Enable Widgets Simple. Pinch it! Pinch the screen using your fingers, tap [Widget] and choose an app and move it by dragging around your home screen. However, not all applications have widgets. Those on the list are the ones available. Widgets have different sizes. If you choose a widget and get a prompt saying "No more space on this page", just pan to the left or right and find an empty home screen to put your widget. Related articles: How to Find and Add Widgets on OPPO Phone How to Add World Clock Widget on OPPO Home Screen * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Applicable products:SmartphonesSystem version:All system versions
ColorOS 12 and aboveColorOS 6.0 to 11.3ColorOS 5.1 to 5.2 The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 12 to ColorOS 13 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Use OPPO's Private Safe for storing files and images Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it. Go to [Settings] > [Password & security] > [Privacy password]. Select the password type and enter your desired password, you can choose between [Numeric], [Pattern], and [Alphanumeric]. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process. Manage files on the Private Safe To access your OPPO phone's Private Safe, go to [Settings] > [Privacy] > [Private safe] > enter your privacy password > tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private]. Note: For greater convenience, the system will ask you to use fingerprint recognition next time you open the Private Safe. You can tap [Use fingerprint] if you agree or you can [Cancel]. Create a shortcut on your home screen for easy access Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [three-dotted line] icon > [Settings] and toggle [Home Screen icon] > and tap [ADD] or touch and hold the Private Safe icon to place it manually on the home screen. Remove Private Safe from home screen Tap and hold Private Safe icon and tap [Remove] > [Remove]. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article. The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 6.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone]. Use OPPO's Private Safe for storing files and images Keep your files and data safe and secured with OPPO's Private Safe/ File Safe. Continue reading the simple guide we created below to know more about this feature, including how to utilize it. Go to [Settings] > [Fingerprint, face & passcode] / [Password & biometrics] > [Set privacy password]. Enter your desired password or use different encryption method. You will also be asked a security question as an added layer of security for your privacy. Follow the on-screen instructions to finalize the process. Manage files on the Private Safe For ColorOS 11 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Images and videos, Audio, Documents, Other files) and tap [+] on the bottom-right to add files. Select the files you want to make private and tap the [✓] or [Set as private]. For ColorOS 7.1 to 7.2: Go to [Settings] > [Privacy] > [Private Safe] and enter the password you set. Tap your desired folders (Photos, Audio, Documents, Other) and at the top right, tap [+] and select the files you want to make private and tap [Done]. For ColorOS 6.1: Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set. Tap any of the folders (Photos, Audio, Documents, Other) and tap the [+] at the top-right to add files. Select the files you want to make private and tap [Done]. Create a shortcut on your home screen for easy access For ColorOS 7 to 11.3: Go to [Settings] > [Privacy] > [Private Safe] > enter your password and at the upper right corner, tap the [two-dotted line] > [Settings] and toggle [Home Screen Shortcut] / [Home screen icon] to enable and touch and hold the Private Safe icon or tap [Add]. For ColorOS 6 to 6.1: Go to [Settings] > [Security] > [Private Safe] > enter your password and at the upper right corner, tap the Settings icon > and toggle on [Home Screen Shortcut] and tap [Add]. Remove Private Safe from home screen Press and hold the Private Safe app and tap [Remove]. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article. The Private Safe is a secure way to protect your important files, such as pictures, videos, documents, and other data. To access the Private Safe, you need to enter a passcode to ensure that your files are secure. Before proceeding, please make sure that you have either linked your email to your account or set up a security question as a recovery method. This way, it will allow you to recover your password if you forget it for your Private Safe/File Safe. If you want to learn more about how to store your files and images in the Private Safe/File Safe, please continue reading below. Applicable to: ColorOS 5.1 to 5.2. Check your phone's ColorOS version in [Settings] > [About Phone]. Use OPPO's Private Safe for storing files and images You need to set up a Privacy passcode before using Private Safe. Go to [Settings] > [Fingerprint, face & passcode] > [Lockscreen passcode] and enter your desired password or use different encryption method. There are four Encryption Methods available for Private Safe Pattern Code 4-Digit Numeric Passcode 4-16 Digit Numeric Passcode 4-16 Digit Alphanumeric Passcode Create a shortcut of Private Safe on the home screen Go to [Settings] > [Security] > [Private Safe] and enter a passcode for your private safe then enable [Homescreen Shortcut]. If you are using a fingerprint lock, this can also open Private Safe. Move files to Private Safe Go to [Settings] > [Security] > [Private Safe] > enter the privacy password you set, then tap the folders (Photos, Audio, Documents, Other) and tap [Import files/Import photos]. Select the files you want to make private and tap [Done]. You can also go to [Files Manager] on the home screen and choose a file, then tap [More] and tap [Add to Private Safe] to move the file to Private Safe. Move out or delete files from Private Safe Select the file you want to delete, then [Set as Public] or [Delete] to move them out. If the encrypted files cannot be found in Private Safe. Check if the file remains in its original save location, if yes, move it to Private Safe again. If you cannot see the file, restart your OPPO phone, then recheck Private Safe. Go to [Settings] > [Software Updates] and update your phone to the latest software version. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Delete Privacy Password on OPPO Phone * Pictures, settings, and paths might differ from your phone, but that does not affect the description in this article.
If you purchased a network-locked OPPO phone from your local network carrier, you may need the SIM card from where you bought it to unlock your OPPO phone. If not, follow the instructions below to discover how to unlock your OPPO phone. Read on! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Please note that the terms Network Lock and Region Lock are the same and can be used interchangeably. Network Lock for OPPO Phone Below are some scenarios you might want to learn about if your OPPO phone is prompting a network lock. You can also follow the path to troubleshoot it. What is Carrier Lock Carrier lock means your SIM card is locked with the local Mobile Operators (MO). Scenario: If you are in a Postpaid Plan with Mobile Operators (MOs), your phone is locked with them, and you are unable to use a SIM Card from other MOs, it depends on whether the device can still be used after the Postpaid contract is over. Kindly contact your Mobile Operators (MO) for more details. What is a Network Lock Network lock or Regional lock means your phone is locked in the region where you bought it. Scenario: You bought a phone from another country through an official channel and unboxed it when you went to that country. You now want to use it and get a prompt saying, “Network lock.” No need to worry. It is a security mechanism wherein you should insert a local SIM card from the country of purchase to activate the device before bringing/sending it to a different country. What is Other Lock Another lock means you are unable to use a device that is bought from another region, as it needs to comply with and be approved by the rules governing that region. Scenario: You bought a device from another region, and you are unable to use it when you arrive in another region. You have to check the local rules and guidelines of this region, as this will be followed first and foremost. And the Service Center is unable to help unlock the network, as one region’s rule shall always prevail. If you purchased the phone and are unaware of the Network lock: 1. You may visit the nearest OPPO Service Center in your area and have it unlocked. Do bring along with you the following: The phone that shows the error message Proof of purchase Warranty card Note: You need to bring and show a copy of the proof of purchase to the OPPO Service Center since it is needed to validate the phone. 2. An active SIM card from the country where you purchased the OPPO device can unlock the network. Make sure to have the SIM inserted for more than an hour to activate your phone. 3. You will only experience a Network lock once. Note: The 16-digit network unlock code should be provided by your service provider. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. In case there’s no OPPO Service Center in the country where you are located, kindly contact our Customer Support to help you unlock the device. Related articles: What to Do if My OPPO Phone or SIM Card is PUK Locked How to Network Unlock Your OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article. Moreover, all pictures shown are for illustration purposes ONLY. The actual product may vary due to product enhancement.
Once you forget the lock screen password on your ColorOS 7.0 to 7.2 device, you may not be able to reset it in the "Forgot password" option due to Android's safety mechanism. For more information about it, read on! Note: Available only for ColorOS 7.0 to 7.2 devices. How to Reset Lockscreen Password on ColorOS 7 to 7.2 If your OPPO device is running on ColorOS 7.0 to 7.2, it does NOT support resetting lock screen passwords due to Android's safety mechanism. Go to your nearest OPPO Customer Service Center and prepare your warranty card. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Phone data will not be retained. Related articles: How to Recover Lock Screen Password on OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
ColorOS 12 to 15ColorOS 7.0 to 11.3ColorOS 5.0 to 6.1ColorOS 3.0 to 3.2 Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 12 to ColorOS 15 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Set Pattern and Lock Screen Password For ColorOS 15 and above: Go to [Settings] > [Security and privacy] > [Device unlock] > [Screen lock] to set up your Lock screen password. For ColorOS 14: Go to [Settings] > [Security & privacy] > [Set screen lock]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. For ColorOS 12 and ColorOS 13: Go to [Settings] > [Password and Security]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. Change the passcode Go to [Settings]> [Security & privacy] / [Password and Security] > [Lock Screen Password] and enter your password. Under MODIFY PASSWORD, choose the password type and see a new password. Repeat the new password to confirm. Turn off the passcode Go to [Settings] >[Security & privacy] [Password & Security] > [Lock Screen Password] and enter your password then tap [Turn off password]. Repeat the password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 7.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Set Lock Screen Password]. Note: Before proceeding to set a lock screen password, please take the time to read the prompt that says, "If you forget your lock screen password, you will be unable to unlock your phone or recover your phone data." If forgotten, contact OPPO Support Team, or take your phone, proof of purchase, and warranty card to a nearby OPPO Customer Service Center for further assistance. By default, you'll be prompted to enter a 6-digit digit password. If you want to use other password types, choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions] / [Use a different password type]. You can choose from four types of passwords: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Password and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Password and set a numbers-only passcode that contains four to sixteen characters. Tap Password with 4-16 Alphanumeric Characters and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Modify Password]. Enter the old password, and then enter a new one or use a different password type or encryption. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Turn Off Password]. It will ask you to enter your current pattern or password to confirm again. Draw or enter your current pattern or password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 5.0 to 6.1. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Passcode], enter [Lockscreen Passcode] / [Lock Screen Password], tap [Turn on Passcode]. You'll be prompted to enter a 6-digit numeric code. If you want to use other passcode types, just choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions]. You can choose from four types of passcodes: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Numeric Code and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Numeric Code and set a numbers-only passcode that contains four to sixteen characters. Tap 4-16 Digit Alphanumeric Code and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Modify Password]. Draw or enter your current pattern or passcode to confirm. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Turn off Password] > [Turn Off]. Draw or enter your current pattern or passcode to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 3.0 to 3.2. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password For ColorOS 3.2: Go to [Settings] > [Fingerprint, Face & Passcode], enter [Lockscreen Passcode], tap [Turn on Passcode]. You'll be prompted to enter a 4-digit numeric code. If you want to use other passcode types, tap [Other Encryptions]. To choose other types of encryption, tap [Other Encryptions]. You can choose from two other types of passcodes: Tap Pattern Code and draw a pattern with at least four dots connected. Tap 4-16 Custom Alphanumeric Code and set a passcode that contains four to sixteen numbers and/or letters as your preference. For ColorOS 3.0 to 3.1: Go to [Settings] > [Fingerprint & Passcode] > [Turn on Passcode]. A pattern passcode is recommended. Draw a pattern with at least 4 dots connected, and release your finger when it's done. Draw your passcode again when asked to confirm it and activate it. To use other passcode types, tap [Other Encryptions] to switch to a custom alphanumeric code or a 4-digit numeric code. Change the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > tap [Modify Passcode]. Draw or enter your current pattern or passcode to confirm. Turn off the passcode For ColorOS 3.2: Go to [Settings] > [Fingerprint, Face & Passcode], tap [Turn off Passcode]. Draw or enter your current pattern or passcode to confirm. For ColorOS 3.0 and 3.1: On the phone with a passcode, go to [Settings] > [Fingerprint & Passcode]. After you enter or draw your passcode or pattern, you'll find two options: Turn off Passcode: Tap this option, then enter or draw your passcode or pattern to turn off your passcode. Modify Passcode: Enter or draw the old passcode or pattern, then enter or draw a new one, or tap [Other Encryptions] to switch to other passcode types. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. Related articles: How to Disable Lockscreen Password on OPPO Phone How to Reset My Lock Screen Password Using Fingerprint * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
Applicable products:SmartphonesSystem version:All system versions
Private Safe is a feature on OPPO devices designed to protect important files, images, and other documents. If you've forgotten the password you created for Private Safe, a security question you set up can assist you in recovering it. Read on to learn how. Set Up Security Questions for Private Safe 1. Go to [Settings] > [Fingerprint, Face & Password] / [Password & security] > [Privacy Password] or [Set Privacy Password]. 2. Enter the privacy password or set the password if you have not set any. 3. Tap [Security Question] and enter the privacy password. 4. Tap the current question displayed to select a security question. You can also customize the question. 5. Enter the security question's answer and tap [Done] in the upper-right corner. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. Related articles: How to Delete Privacy Password on OPPO Phone Where is the Privacy Password Stored on OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
If you have forgotten the password on your OPPO phone and are struggling to unlock it despite trying all the passwords you can remember, one option you have is to reset it using your registered fingerprint. To learn how, just follow the straightforward guide outlined below. Note: This feature is ONLY available in ColorOS 5.0 to ColorOS 6.1 devices. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Reset Lock Screen with Fingerprint Reminder: Before proceeding with the process of resetting your OPPO phone's lock screen, please ensure that you have at least one fingerprint enrolled. The reset process requires enrolled fingerprints to proceed. 1. Enter an incorrect passcode. 2. Tap Forgot Passcode. 3. Place the registered finger on the fingerprint button and keep it still. 4. Enter the new passcode. 5. Enter the new passcode again to confirm. Tips to Remember Password: For alphanumeric passwords, use abbreviated phrases. For example, use 'Ir3t5bam' which stands for "I read 3 to 5 books a month." If you set a numeric password, remember the pattern that the numbers form on your keypad. Keep a copy of your password in a secure place that only you can access, like a password manager. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: How to Recover Lock Screen Password on OPPO Phone * All photos shown are for illustration purposes ONLY. Actual products may vary due to product enhancement.
The Private Safe feature on OPPO devices provides the most secure method of safeguarding your important documents, files, images and other data. However, once the password on this feature is disabled, you will not be able to use Private Safe. If you still wish to proceed, you can do so by following the path provided below. Note: This article is applicable for ColorOS 5.1 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Turn Off Password for Private Safe For ColorOS 12 to ColorOS 15: Go to [Settings] > [Password & Security] > [Privacy Password], then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 5.1 to ColorOS 11: Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Privacy Password] > enter the privacy password, then tap [Turn off password] and tap [Turn off], then enter your privacy password again to confirm. Related articles: How to Put App Lock on OPPO Phone *Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
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