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How to Unlock OPPO Smartphones Running ColorOS 5 to ColorOS 6

Applicable products： Smartphones System version： ColorOS 6.X，ColorOS 6.1.2，ColorOS 6.1，ColorOS 6.0.1，ColorOS 6.0，ColorOS 5.X，ColorOS 5.2.1，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0

Forgetting your lock screen password can be frustrating, but OPPO provides multiple solutions to help you regain access to your device. This step-by-step guide is tailored for users of ColorOS 5 to ColorOS 6, ensuring you can unlock your phone and restore functionality quickly and easily. Follow the instructions below to reset your lock screen password and regain control of your OPPO device. Fingerprint or Face Unlock If your phone supports unlocking via fingerprint or face recognition, prioritize using these methods to access the desktop. Before proceeding, consider backing up essential data like WeChat information. Forget Password Option Input an incorrect password on the lock screen five times. Check if the option "Forget Password" appears. If prompted with "You need to contact the service Center for help," visit the service center with your warranty card for assistance (data will be completely cleared). Email Address Verification If it displays "Email address xxx," you can change the password by entering the complete email address associated with your account. Fingerprint Verification If prompted with "Please put the correct finger on the fingerprint button," you can change the password using the registered fingerprint. Note: These methods might not successfully clear the lock screen password. Service Center Assistance If the password recovery attempts prove unsuccessful, bring your warranty card to the nearest service center. Service center professionals can provide dedicated assistance for unlocking your device. Note: To prevent lock screen password issues due to prolonged inactivity, remember that after the phone is turned off, restarted, or inactive for more than 72 hours, it defaults to unlocking only with the lock screen password. OPPO acknowledges the importance of secure access to your device and provides multiple avenues for password recovery. Follow these steps based on the prompts you receive on the lock screen, and if needed, seek assistance from OPPO's service center to ensure a smooth resolution. Other articles you may be interested in: How to Delete Privacy Password on OPPO Phone Where is the Privacy Password Stored on OPPO Phone Security Vulnerability on Android Devices

Does OPPO Watch Support Fast Charging

Applicable products： Watch System version： No system version involved

Are you curious about whether your OPPO Watch supports fast or quick charging? The answer is yes! Equipped with VOOC Flash Charger technology, your OPPO Watch can achieve a full charge in just 75 minutes. This rapid charging capability ensures that you spend less time tethered to an outlet and more time enjoying the features of your watch. For detailed information on how to utilize this feature and maximize your charging efficiency, please refer to the comprehensive guide provided below. OPPO Watch and VOOC Flash Charging OPPO Watch supports VOOC Flash Charging. If you forgot to charge your OPPO watch, just a 15-minute charge while you're getting ready is enough to make it run for the whole day. Note: The results are from a series of laboratory tests run by OPPO on the typical battery used by this OPPO watch model. Actual battery life may vary according to the network environment, functions used, and frequency. Learn more about OPPO Watch. Related articles: OPPO VOOC Fast Charging Is VOOC 3.0 Charging Cable Compatible with Older Version VOOC Charging Adapter? * Pictures, settings, and paths might differ from those of your OPPO Watch, but these won't affect the description in this article. In addition to this, the photo shown is for illustration purposes ONLY. Actual products may vary due to product enhancement.

What is OPPO Reno 13 5G's Underwater Photography Feature

Applicable products： Smartphones System version： No system version involved

The IP69-certified devices introduce a groundbreaking feature: underwater photography. Leveraging advanced waterproof capabilities, users can capture stunning photos and videos beneath the surface. This functionality ensures you don’t miss a moment, even in aquatic environments. How to Enable Underwater Photography Navigate to the [Camera] app on your device. Tap [More] and select [Underwater] mode. Operational Controls Volume Up Button: Takes photos in a 4:3 aspect ratio. Supports photo capture during video recording. Volume Down Button: Records videos at a 16:9 aspect ratio, defaulting to 1080p at 30fps. Power Button: Press and hold for 3 seconds to exit underwater mode and activate water drainage. Usage Conditions Depth and Duration: Supported for use in fresh water, such as swimming pools, rivers, and lakes, up to 2 meters deep for 30 minutes. Photos and videos are captured using the main camera with default angles. Precautions for Underwater Photography Touchscreen Limitations: Touch functionality is disabled underwater; rely on physical buttons for controls. Post-Use Care: Long-press the power button for 3 seconds to exit underwater mode and drain water. Dry the phone in a ventilated environment; avoid charging or connecting to external devices until fully dry. Avoid High Temperatures: Do not use hot hair dryers or other high-temperature methods to dry the phone. Waterproof Durability: The waterproof feature may degrade over time due to wear and tear. Liquid damage is not covered under warranty. Why Use the Underwater Photography Feature Underwater photography on IP69-certified devices is perfect for capturing memories during water sports, snorkeling, or poolside fun, ensuring every detail is preserved. However, following usage guidelines is essential to maintain the device’s integrity. Related articles: Know the Difference: Waterproof vs Water-resistant The 10 Key Terms for Mastering Photography Low-Light Photography with Ultra Night Mode * Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.

OPPO Repair

Applicable products： Smartphones System version： No system version involved

OPPO provides different repair options for your convenience. OPPO-authorized repair centers are performed by experienced technicians using only genuine OPPO parts. Read on to learn more about OPPO repair. Where to Get a Repair Repair Store Please visit our support website for repair options as the situation with COVID-19 continues to unfold. See here: OPPO Smartphone Send-in Repair Service | OPPO United Kingdom. Before You Send Your Phone 1. When sending a phone in for repair, please bring your warranty booklet, a copy of the valid proof of purchase, and the original invoice (the purchase voucher and invoice must be completed and sealed by the seller and may not be altered; otherwise, they will be regarded as invalid). 2. Before sending the device in for repair, please backup and then delete all the data (such as phone numbers, texts, pictures, etc.) that you have stored so as to avoid any loss or disclosure during subsequent repair. To respect your privacy, the OPPO Customer Service Center and its staff will not be responsible for backing up or restoring data for you. They will not be responsible for any consequences resulting from the loss or disclosure of data. See How to Back Up Your OPPO Phone. How Much Will it Cost There's no charge if the issue is covered under warranty or consumer law. Learn more about OPPO Warranty Terms here. OPPO Accessory The OPPO-branded accessories that come in the box with your product, including the power adapter, headset, USB Cable, and in-box battery, are covered by our warranty and consumer law. Other information If the service policy conflicts with national laws and regulations, all the laws and regulations of the country shall take priority. Have a general question? Why not check out FAQs section. Here are some frequent cases: Learn more about the functions and settings in OPPO smartphone User Guide. If you forgot the lock-screen passcode. If your phone is lagging, doesn't run smoothly or has a delayed reaction. If your phone won’t turn on, or has a black or frozen screen.

How to Pair Multiple OPPO Watch with OPPO Phones

Applicable products： Watch System version： No system version involved

Are you someone who has several smartwatches for various needs, like one for health and fitness monitoring and another for receiving calls? With an OPPO smartphone, you can effortlessly connect and utilize multiple smartwatches at the same time through WearOS or the HeyTap Health App. Follow our comprehensive guide for step-by-step instructions on how to pair more than one smartwatch with your OPPO phone. Note: Although you can pair different OPPO Watches with your OPPO device, you can only connect one smartwatch at a time. Pair OPPO Watch to OPPO phone WearOS app Go to the [WearOS] app and navigate to the upper left corner of the app, then tap the [Arrow] pointing downward. Select [Add a new watch], then set up your OPPO Watch. HeyTap Health app Go to the [HeyTap Health] app > tap on [Manage] in the lower right corner. Then, select the [+] sign on the upper right corner to add a new smartwatch, then set up your OPPO Watch. Learn more about OPPO Watch. Related articles: How to Pair OPPO Watch with an iPhone Which Country/ Carrier Supports eSIM on OPPO Watch How to Manually Check and Update the System of OPPO Watch? * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

How to Change Language and Region on My OPPO Phone

Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0

Are you traveling or relocating to another country? You can change your OPPO phone's language and region settings to suit your conditions. Luckily, it's easy to make these changes by accessing the settings on your OPPO phone. Read on to find out how you can do it. Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. When you turn on and set up your OPPO phone for the first time, you can select the language and region when prompted. How to Set Your Phone's Language and Region Modify the language and region settings on your OPPO phone according to the version of ColorOS you have. For ColorOS 12 and above: If the language on your OPPO phone is incorrect, you can change it by performing the following steps: Go to [Settings]. Tap on [System Settings/ Additional settings]. Select [Language & Region]. Then, choose your preferred language on [Add a Language/Edit] and tap [Yes] to finalize your changes. For ColorOS 7.0 to ColorOS 11: If the language on your OPPO Phone is incorrect, you can change it by performing the following steps: Go to [Settings]. Tap on [Additional Settings]. Select [Language & Region]. Then, choose your preferred language on [Add a Language]. Then tap and hold the icon with three lines on the right side, and then drag it to the top to change the default language of your smartphone. Then tap [Change to___] to finalize your changes. If the language and region cannot be changed, or your phone doesn't display as you selected. Follow these steps: 1. Restart your OPPO phone. Press and hold the Power button and the Volume Up button for at least 8 seconds or until you see the OPPO logo. 2. Check and update your phone system to the latest ColorOS version. Go to [Settings] > [Software update] / [System updates] / [About Device]. 3. Back up your data first, then reset your OPPO phone to factory settings. Related article: How to Add New Language on Keyboard in OPPO Phone * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.

How to Transfer Data from an Old Phone with OPPO Clone Phone

Applicable products： Smartphones System version： ColorOS 12.X，ColorOS 12，ColorOS 11.X，ColorOS 11.3，ColorOS 11.2，ColorOS 11.1，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.X，ColorOS 6.1.2，ColorOS 6.1，ColorOS 6.0.1，ColorOS 6.0，ColorOS 5.X，ColorOS 5.2.1，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0

Got a new phone and want to transfer, copy, or move data (Personal Data, System Data, Applications, Storage Data)? Transferring data from your old phone to a new OPPO phone is convenient through Clone Phone. With Clone Phone, you can share data like photos, contacts, and apps - with no risk or loss of quality. You don't need to leave any of your data behind on your previous device. You can transfer data from your old iPhone, another Android phone, and an old OPPO phone. You can even share data using a QR code. Check and follow the easy steps below. Note: Check your ColorOS/Android version in [Settings] > [About Phone] / [About device]. How to Transfer Data from an Old iPhone to an OPPO Phone Using OPPO Clone Phone If you're transferring from an iPhone to an OPPO phone, follow the presented steps below: For ColorOS 12 and above Go to the OPPO Clone Phone application > tap [This is the new phone] > migrate data from [iPhone]. Scan the QR Code using your iPhone's [Camera] application > you will be redirected to the Apple App Store; make sure you download the Clone Phone application on your iPhone > once the download is done, go to the Clone Phone app on your iPhone. If it's your first time using this application, your phone will ask you for the following permissions. If you've used this application before, proceed to step number 4: Tap on [Agree] > choose [This is old phone] > tap [Allow] to give the Clone Phone application permission to send notifications on your iPhone > tap [Allow Access to All Photos] to give the Clone Phone application permission to access your iPhone's files > tap [Ok] to permit the Clone Phone application to access your iPhone's Calendar > tap [Ok] to permit the Clone Phone application to access your iPhone's Contacts > tap [Ok] to permit the Clone Phone application to access your iPhone's Camera. Scan the QR code on your new OPPO phone > after scanning the QR code, it will prompt you to join a Wi-Fi network; tap on [Join] > wait for it to connect to the network, then tap [Ok] to allow the Clone Phone application to find and connect to devices on your local network. Choose which data to migrate. You can migrate the following: Contacts, Photos, and Videos; once you're done selecting, tap on [Migrate] > wait for the Clone Phone application to finish the migration. Note: OPPO Clone Phone can't migrate data directly stored in iCloud. To migrate your iCloud images and videos, download them to your phone first. For ColorOS 6.0 to 11.3 On your OPPO phone, go to the [Tools] folder on your home screen > tap [Clone Phone] > then select [New phone] > tap [iPhone] > connect your phone to the Internet when prompted. After enabling two-factor authentication, sign in to the iCloud account of your old iPhone,> then enter the Apple ID verification code you received on your iPhone or in the SMS and start computing cloud data. Enter the lock screen password to continue (if asked). For ColorOS 5.0 to 5.2 On your OPPO phone, go to the [Tools] folder on your home screen> tap [Clone Phone] > then select [This is the new phone] > then tap [Import from an iPhone] / [iPhone]. Connect your phone to the Internet when prompted. After enabling two-factor authentication, sign in to the iCloud account of your old iPhone,> then enter the Apple ID verification code you received on your iPhone or in the SMS and start computing cloud data. Enter the lock screen password to continue (if asked). How to Transfer Data from an Old Android Phone to an OPPO Phone Using OPPO Clone Phone Additional information: When installing third-party apps, ensure the phone setting download from Unknown Sources on the non-android phone is enabled. For video instructions, please click the image below. Note: Non-OPPO Android phone users can download the Clone Phone app using this link: https://i.clonephone.coloros.com/download For ColorOS 12 and above Before proceeding, ensure you have downloaded the OPPO Clone Phone application on your non-OPPO Android phone. You can download it on Google Playstore; all you have to do is to search 'OPPO Clone Phone' by ColorOS on the search bar and install it. Or you can download it through the link given above. On your OPPO Phone, go to the OPPO Clone Phone application > tap on [This is the new phone] > tap on [Android phone]. Open your newly installed OPPO Clone Phone application on your non-OPPO Android phone > scan the QR code projected on your OPPO phone. Follow the necessary steps to migrate your data > wait for the Clone Phone application to finish the migration. For ColorOS 6.0 to 11.3 On your OPPO phone, go to the [Tools] folder on your home screen> tap [Clone Phone] > then select [New Phone] > then tap [Other Android phone]. Use Clone Phone on the Old Android phone to scan the QR code on your OPPO phone to start the cloning. For ColorOS 5.0 to 5.2 On your OPPO phone, go to the [Tools] folder on your home screen > tap [Clone Phone], then select [This is the new phone] and [Import from an Android Phone]. On your old Android phone, tap [Clone Phone] from the home screen > select [This is the old phone], and scan the QR Code generated by the new phone to start cloning. * You can also select the data (Personal Data, System Data, Applications, Storage Data) to be cloned by tapping Manually Select the Data to be Cloned. Enter the lock screen password to continue (if asked). From OPPO phone to OPPO Phone If you want to transfer data from an OPPO phone to an OPPO phone, then follow the presented steps below: For ColorOS 12 and above Go to your OPPO phone's Clone Phone application > tap on [This is the old phone]. If it's your first time using this application, your phone will ask you for the following permissions. If you've used this application before, proceed to step number 3: Turn on the Usage Access. Tap on [Settings] > enable [Permit usage access] > Go back to the OPPO Clone Phone application > tap on [While using the app] to allow Clone Phone to take pictures and record video > tap on [While using the app] to allow Clone Phone to access your device's location. On your other OPPO phone, open the Clone Phone application > tap on [This is the new phone] / [New phone] > tap on [Import data from an OPPO phone] / [OPPO]. Scan the QR code with your old OPPO phone > wait for the connection to be established > wait for the data to be processed > choose which data to transfer. You can choose the following: Contacts, Messages, Call logs, Pictures, Videos, Music, Documents, Preference settings, WeChat and QQ (including chat histories and other data), Apps, and App data. Note: The following data cannot be migrated from your old OPPO phone to your new one: • Data linked to phone hardware- Including transit cards and access cards. • Security-related data- Including facial data, fingerprints, and lock screen passwords. • Some apps and their data- Apps or app data on your old phone that is incompatible with your new phone will not be migrated. • System clone data- Due to system limits, data in your system clone cannot be migrated. Once you're done selecting the data to migrate, tap on [Start migration] > wait for the Clone Phone application to finish the migration. For ColorOS 6.0 to 11.3 On your new OPPO phone, go to the [Tools] folder on your home screen> tap [Clone Phone] > then select [New Phone] > then tap [OPPO]. On your old OPPO phone, go to the [Tools] folder on your home screen > tap [Clone Phone] from the home screen > select [This is the old phone] / [Old phone] and scan the QR Code generated by the new phone to start cloning. Enter the lock screen password to continue (if asked). For ColorOS 5.0 to 5.2 On your new OPPO phone, go to the [Tools] folder on your home screen > tap [Clone Phone] > then select [This is the new phone] > then tap [Import from an Android Phone]. On your old OPPO phone, go to the [Tools] folder on your home screen > tap [Clone Phone] and select [This is the old phone] > scan the QR Code generated by the new phone to start cloning. * You can also select the data (Personal Data, System Data, Applications, Storage Data) to be cloned by tapping "Manually Select the Data to be Cloned." Enter the lock screen password to continue (if asked). Related articles: How to Clone an App on OPPO Phone Unable to Scan QR Code During OPPO's Clone Phone If Clone Phone is Taking Too Long * Pictures, settings, and paths might differ from those of your phone but do not affect the description in this article.

How to Enable OTG Functionality on OPPO Phones

Applicable products： Smartphones System version： All system versions

Do you have files, photos, videos, or documents on a USB device and want to upload them to your OPPO phone? The OTG or On-The-Go connection is the answer! An OTG connection allows files to be directly uploaded to your OPPO phone and moved to whichever folder you prefer in your File Manager app. You only need an OTG cable and your OPPO phone, and you're good to transfer files. Learn more about it below! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. When not in use, the On-The-Go or OTG connection will turn off in 10 minutes. Not all OPPO phones have the OTG connection feature. This feature is based on your device's hardware. You may check directly on your OPPO device if your phone supports it. What is the OTG connection OTG or On-The-Go is a specification that allows USB devices, such as tablets or smartphones, to act as a host, allowing other USB devices, such as USB flash drives, digital cameras, mics, computer mouse, or keyboards, to be attached to them. How to enable OTG connection For ColorOS 13 and above: Go to [Settings] > [Additional Settings] > and toggle to enable the [OTG Connection]. For ColorOS 12: Go to [Settings] > [System Settings] > and toggle to enable the [OTG connection]. For ColorOS 3.0 to ColorOS 11.3: Go to [Settings] > [Additional Settings] and toggle to enable the [OTG connection]. Transfer files using OTG 1. Enable OTG Connection on your OPPO phone through the above path. If the OTG connection is grayed out, the OTG connection is already enabled. 2. Insert a compatible OTG drive on your OPPO phone. After inserting the OTG, insert the USB flash drive on the OTG drive and allow the *permissions that appear on your screen. 3. Tap [OTG]. You will see all the folders from your USB flash drive and then tap the file you wish to transfer. 4. Tap and hold the file and tap [Copy] or [Move]. Then select a folder where you want to move the file. 5. Tap [Phone storage] or to a folder where you want to move it, then tap a folder under it and tap [Move to here]. If an SD card is inserted into your phone, you may move the file to a folder on your SD card and tap [Move to here]. Note: *You need to allow permissions for the first time inserting the OTG drive. Related articles: How to Connect OPPO Phone to PC to Transfer Files Search Files Using File Manager on OPPO Phone * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.

OPPO Warranty Status: Check Through Support Website

Applicable products： Smartphones，Accessories System version： ColorOS 15 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0

All OPPO devices come with a warranty. To keep track of your OPPO smartphone's warranty details, refer to the warranty card inside its box or check it on the OPPO support website. Find out how to check your device's warranty details on the support web below. How to Check Your OPPO Phone's Warranty Details Here's an easy way to check your OPPO phone's warranty through the OPPO's support web: On any browser, go to OPPO's Support website . The 'ph' refers to the country/ region you're in; in this case, it means the Philippines. Ensure that what appears on your URL matches your current location to get an accurate result. On desktop/laptop Hover on [Support] > click on the [Authenticity and Activation Date Inquiry] > then input your OPPO device's IMEI 1 > click on [Check Now]. On mobile Go to any browser and key in the support website of OPPO with the country/ region you're in > scroll down and tap [Authenticity and Activation Date Inquiry] > input your OPPO device's IMEI 1 > tap on [Check Now]. Where to Find OPPO Phone's IMEI Go to [Settings] > [About Phone] / [About Device] > [Status] > [IMEI]. Or you could also dial *#06# or *#66# on your OPPO phone's Phone app. If you want to know more about OPPO terms and policies, please visit Warranty Terms for details. You can also check your Warranty Status here. Related articles: How to Check Your OPPO Device's Warranty Status What is OPPO E-Warranty Card * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. In addition to this, all photos shown are for illustration purposes ONLY. Actual products may vary due to product enhancement.

What Is NFC and How to Enable It on OPPO Phone

Are you looking for an easy way to share files or send payments via NFC? This guide will teach you to enable the NFC on your OPPO phone and use it for quick file sharing with other Android devices. Please note that these NFC settings apply to OPPO smartphones that support the NFC function. Check out the guide below. Read on! Note: Available only for OPPO phones with NFC feature. The NFC feature availability may vary across phone models, regions, and mobile network carriers. Please check in phone specifications on your local OPPO website. What Is NFC NFC, or Near-field communication, is a wireless technology that allows devices to share information simply by placing them next to each other. You can use NFC to send files, photos, and videos, transfer contacts, share apps, and make contactless payments between NFC-enabled mobile devices. How to Enable NFC Go to [Settings] > [Other Wireless Connections] / [Connection & sharing], and toggle on [NFC]. This should automatically enable Android Beam. If not, tap [Android Beam] and toggle on to activate. If NFC Is Unresponsive Perform the following if your OPPO smartphone's NFC is not responding/ fails to pay when being used as a payment method (Tap & Pay): 1. Make sure that the NFC is enabled, go to [Settings] > [Other Wireless Connections] / [Connection & sharing], and toggle on [NFC]. 2. Go to [Settings] > [Other Wireless Connections] / [Connection & sharing] > [NFC] > [Tap & pay] > [Default payment app]. Note: Customers cannot set the 'Default payment app' if no payment app is installed. Install payment apps like PayPal and Google first. If you use a third-party application such as JD pay, you must also select JD pay as the default payment application in the NFC payment application. The third-party application currently only supports unlocking and swiping the card for consumption. 3. Use the exact location on your smartphone when tapping on the payment device. Usually, the phone's NFC tag is located in the upper middle part of the back (below the camera). If NFC Cannot Be Enabled If your OPPO smartphone's NFC feature fails to turn on, perform a factory reset. If this does not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Note: Please check your OPPO handset specifications to know if your OPPO smartphone has this feature. You will need to activate Android Beam to share certain types of data. Related articles: How to Use NFC on OPPO Phone What Data Can Be Shared with NFC? * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.

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