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OPPO Software Update: Fail to Receive, Download or Install OTA (Over-the-Air)
OPPO Software Update: Fail to Receive, Download or Install OTA (Over-the-Air)
Applicable products： Smartphones 
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.X，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.2，ColorOS 3.1
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13.X，ColorOS 13.1 and above，ColorOS 13.1，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.2，ColorOS 3.1 There are several factors why your OPPO phone is failing to receive, download, or install OTA (Over-the-Air) updates. One could be a low battery or insufficient storage space on your device. We have listed other potential reasons for this issue and provided troubleshooting steps below. Note: This applies to both Android and software updates. Software Update Failure through OTA (Over-the-Air) Update Below are the possible reasons why your OTA (Over-the-Air) update fails: The phone shuts down in between updates due to a low battery. The OTA update is not yet released in some regions or device models. OTA updates won't be received if you are using a VPN of the region that did not receive the OTA. Your device is incompatible with the OTA update. Insufficient storage space on your device. See How to Check OPPO Phone Storage. Network connection issue. Make sure you are connected to a stable internet connection when updating your OPPO device. Poor signal strength. If you're using your mobile data to update your OPPO device, make sure you are in an area within your network's coverage. Fix Software Update Failure through OTA (Over-the-Air) 1. Make sure your phone's battery is full. Or you can plug in the charger before installing updates. See OPPO Battery Life: Tips on How to Make It Last All Day. 2. Check if the OTA update is officially released. The OTA update varies per country/region and model device. You may need to ask your local OPPO Customer Service Center for further assistance. 3. Do not use VPN or change VPN to other regions, where the OTA is released. 4. Check your phone model. Go to [Settings] > [About phone] / [About device] > [Model] and see if your phone model is compatible with the update. 5. Clean up the caches and junk files on your phone. For ColorOS 15 and above: Tap on [Phone Manager] > [Clean Up Storage] > [Clean]. For ColorOS 12 to ColorOS 13 and above: Go to the [Tools] folder and tap [Phone Manager] > [Clean Up Storage] > [Clean]. For ColorOS 7.0 to ColorOS 11: Go to the [Tools] folder on your homescreen and tap [Phone Manager] > [Clean Up Storage] > [Clean]. 6. Close all background running applications. Tap theMulti-task or Recent Task key at the bottom left of your OPPO device and swipe up the apps or tap [Close all]. 7. Check your Internet connection status. Use a strong and stable Wi-Fi connection or mobile data to perform updates. 8. Move to a place with a better signal. Make sure you are in an area within the operator's network coverage. Or install the update when you have good signal strength. If you travel abroad, make sure you have shopped roaming plans and enable mobile data and roaming on your Android phone. 9. Restart your phone. Suppose the phone screen is frozen while installing; force restart by pressing and holding both the Power and Volume Up buttons simultaneously for at least eight seconds until you see the OPPO logo. When the phone has rebooted, try to install the update again. Note: A force restart won't erase the content on your phone except those that are broken or invalid. 10. Reset the phone system settings. Resetting your OPPO phone to system settings will not delete your data. See How to Factory Reset an OPPO Phone. Note: This option is only available for ColorOS 3.2 and above devices. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: How to Update Software Using OTA (Over-the-Air) How to Update OPPO Phone to the Latest Android Software * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
What Is the OPPO System Upgrade Tool
What Is the OPPO System Upgrade Tool
Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11 The OPPO System Upgrade Tool aims to help OPPO phone users update their smartphone's software easily. With this tool, OPPO phone users who experience failure on software updates or do not receive an update can upgrade their smartphone's system version. Read on! Note: The OPPO System Upgrade Tool is only available for ColorOS 11 and above version. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Reminders Please make sure your phone has sufficient battery power. DO NOT turn off your phone during the update process. Enable USB debugging on your phone and allow your computer to debug your phone. Please make sure your phone has sufficient storage space to receive the update package. Please back up important data on your phone in advance to prevent data loss. How to Install the Sytem Upgrade Tool 1. On your computer, download the system upgrade tool from the OPPO official website. 2. On your phone, enable USB debugging. Note: You need to enable the Developer Options first before enabling the USB debugging. To enable Developer Options: Go to [Settings] > [About Phone] / [About Device] > [Version] and tap [Build number] for 7 times, then enter your lock screen password to enable the Developer Options. Enable USB Debugging: Go to [Settings] > [Additional settings] / [System Settings] > [Developer options] and turn on [USB debugging]. 3. On your computer, open the update tool file and follow the prompt. 4. Then, connect your phone to your computer using a compatible USB cable and wait for about 10 seconds. The phone will display a pop-up message asking whether to allow USB debugging, then tap [Allow]. 4. The computer will display a pop-up message asking to confirm the installation on your phone, then click [OK]. 5. Then, tap [Install] on your phone. The Update Assistant app will be automatically installed on user's phone. How to Update Software Using the Software Upgrade Tool 1. Open the update tool on your computer and check for updates. Click [Start upgrade] / [Update now] to go to the OTA update package download page. Note: If the "Start upgrade" or "Update now" button is greyed out, no updates are available for the current model. 2. Wait until the download is complete. You can check the progress through the progress bar. 3. After the update package is downloaded and moved to the user's phone, the computer will inform the user with a pop-up message and click [OK]. 4. On your phone, find the update package version and tap [Install]. The installation will take about 5 minutes. If you can’t update by yourself, you can ask for the assistance of the local OPPO Service Center. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Related articles: How to Update Software Using OTA (Over-the-Air) How to Know When Software Update is Available * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.
Always have your phone updated
Always have your phone updated
Applicable products： Smartphones System version： No system version involved
System version： No system version involved Do we need the software updated? The answer is Yes. Because it can optimise the system performance, prolong battery life, develop compatibility, and enhance system stability. But, how to update the software? OTA update OTA (over-the-air) update is the wireless delivery of new software or data to mobile devices. If a new software version is detected by your phone, there will be a pop-up notification. With Wi-Fi connected or Mobile Data turned on, by only one click, it will automatically get updated. *Settings path: [Settings] > [System & updates] > [Software Updates]
Reverse Charging: Make Your Phone a Power Bank
Reverse Charging: Make Your Phone a Power Bank
Applicable products： Smartphones System version： No system version involved
System version： No system version involved Keep your devices powered up by utilizing the Reverse Charging feature on your OPPO device. This feature allows you to transfer power from your smartphone to any other device* with a USB port. Note: *Reverse charging supported models may vary due to equipment compatibility. Please refer to the actual product or contact your local OPPO support to assist you further. How to Use OPPO Reverse Charging Effectively What you will need: Prepare these essentials prior to beginning your reverse charging experience with your OPPO phone. A phone with enough charge. A low-battery device. A reverse charging cable or a USB cable + an OTG (On-The-Go) cable (which are not included and bought separately). Methods to Reverse Charge Your Devices Method 1. Through Reverse Charging Cable: Turn on the OTG Connection of the phone that has enough charged, and connect the cable to the other one that needs charging while the OTG connection is off. Method 2: Through OTG Cable and USB Cable: Connect OTG with the charged phone, connect the USB cable to the OTG port then connect the USB to the phone that needs charging. Related articles: What is Reverse Charging on OPPO A9 2020 and OPPO A5 2020 Why Is My OPPO Phone Charging Slowly in Reverse Charging * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Why Should You Start Using NFC
Why Should You Start Using NFC
Applicable products： Smartphones System version： No system version involved
System version： No system version involved NFC (Near-Field Communication) is a revolutionary technology that allows devices to communicate wirelessly over short distances. With its ability to transfer data seamlessly and make contactless payments, NFC is transforming how we interact with technology. Whether you’re out of credit, have no Wi-Fi, or simply want a more efficient way to share information, NFC is here to help. Here are five key reasons why you should start using NFC today. Note: The NFC feature availability may vary across phone models, regions, and mobile network carriers. 5 Reasons Why You Should Start Using NFC Contactless Payments: NFC is widely used in mobile payments. By adding your credit or debit card details to apps like Google Pay or Apple Pay, you can make payments just by tapping your phone on an NFC-enabled payment terminal. It’s secure, quick, and convenient, making it an essential tool for anyone looking to streamline their transactions without needing physical cards. Easy Data Sharing: NFC makes sharing data between devices effortless. Whether it’s contacts, photos, or music, you can transfer data just by bringing your phone close to another NFC-enabled device. No cables, no pairing process—just a quick tap, and your information is shared. This feature is especially useful when you need to send a document or file to a colleague or friend on the go. Quick Pairing with Bluetooth Devices: NFC is a great tool for quickly pairing your phone with Bluetooth devices, such as headphones, speakers, or wearables. Simply tap your phone on the NFC tag of a device, and they’ll pair automatically, saving you the hassle of manual setup. This makes connecting to audio devices and other Bluetooth accessories incredibly fast. Secure Identity Verification: NFC technology is increasingly being used for secure identification purposes, such as accessing doors, logging into secure websites, or validating identity for apps. Some systems allow you to use your NFC-enabled phone as an ID card, which can help secure your home, office, or even online services, with no need to carry multiple cards or passwords. Public Transport Access: In many cities around the world, NFC technology is used for public transport systems. With an NFC-enabled phone, you can simply tap to pay for your bus or train ride. Many transit services allow you to add your transport card to your smartphone, making travel more convenient and contactless, especially during busy commutes. Related articles: Can NFC Be Downloaded to OPPO Phone How to Send Documents using NFC on OPPO Phones
What is Android S/Android 12
What is Android S/Android 12
Applicable products： Smartphones System version： ColorOS 12.X，ColorOS 12
System version： ColorOS 12.X，ColorOS 12 Android 12, also known as Android S, is Google’s twelfth major release of the Android operating system, designed to enhance user experience through improved performance, advanced privacy controls, and a visually refreshed interface. Introduced with the new “Material You” design language, Android 12 focuses on personalization, dynamic theming, and smoother animations. It also delivers stronger security features and faster response times across devices. In this article, we’ll explore the key features, system upgrades, and what users can expect from Android 12. Note: Check your ColorOS version in [Settings] > [About Phone] / [About Device]. The new updates added for Android 12 The following features are the newest additions to Android S. Wallpaper-based themes With Android 12's wallpaper-based theme design, you can now color-match your phone's wallpaper with the background color, design elements, and app icons across your phone. See ColorOS 12: Wallpaper-based Theming System. Bubble animation With the newly added bubble animation, you can directly reply to messages without opening the application in full screen. You can also quickly switch between the dialog boxes. App Privacy With Android 12, Google has added new privacy features that give users more transparency and control over applications. Among the features are a Privacy Dashboard, Approximate Location Sharing, and a Microphone and Camera Indicator to control the microphone and camera access of apps. How to download Android 12 on my OPPO phone A notification will be sent to your phone if an update is available for your OPPO device. Tap the notification or manually go to [Settings] > [Software update] and check for updates. Which OPPO phones will get the Android 12 Only applicable Android 11 devices will get upgraded to the official version of Android 12. It cannot be upgraded across versions or used for the alpha version or beta version updates. Learn more about Android 12. Related Articles: The OPPO Accessibility 2.0 on ColorOS 12 ColorOS 12: Easy PC Connect & Seamless Device Switch Expand Your RAM with ColorOS 12 * Pictures, settings, and paths might differ from those of your phone, but this won't affect the description in this article.
How to Check if Your Phone Has the Latest Software Version
How to Check if Your Phone Has the Latest Software Version
Applicable products： Smartphones System version： All system versions
System version： All system versions It's essential to keep your OPPO phone's software up-to-date to ensure optimal performance. To find out if your device is running the latest version of ColorOS, you can easily check through your phone settings. Read on to learn more. Note: Before checking your phone software version, connect your phone to a working Wi-Fi or mobile network. Check your ColorOS version in [Settings] > [About Phone] / [About device]. Check the current software version Go to [Settings] > [Software Updates] / [System Updates]. The system will automatically show new updates, if any. You can see a notification on the "Software Updates" icon. Otherwise, it will show "It is already the latest version." Check software updates Your OPPO phone will receive a notification regarding the software update if it supports the update. Optionally, you may also check the update in the following paths: For ColorOS 13 and above: Go to [Settings] > [About device] > tap [ColorOS]. For ColorOS 12: Go to [Settings] > [About device]. For ColorOS 11 and below: Go to [Settings] > [Software Updates] / [System Update]. What if my phone did not get a notification for a software update If you haven't received a notification or prompt for a software update on your OPPO smartphone, it’s important to understand that system development and testing require time. Therefore, patience is key as you wait for the update to become available on your device. OPPO is dedicated to providing timely and efficient software updates to its users. However, the availability of these updates can vary based on factors such as your specific device model and geographic location. Related articles: How to Update OPPO Phone to the Latest Android Software OPPO Software update Through OTA (Over-The-Air) What Is the Difference Between Software Patch, Software Upgrade, and Software Update * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
Why Can’t My OPPO Phone Install or Update Apps on the Play Store
Why Can’t My OPPO Phone Install or Update Apps on the Play Store
Applicable products： Smartphones System version： ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7，ColorOS 6.0，ColorOS 5.0，ColorOS 3.0
System version： ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7，ColorOS 6.0，ColorOS 5.0，ColorOS 3.0 Do you need help with the Google Play Store? Your apps won't install, won't download, or won't update. Several factors, such as a network problem, app cache, or insufficient memory on your device, could cause this issue. If you're experiencing any of these problems, don't worry! There are solutions available to help you troubleshoot and resolve the issue. Check out our guide to learn more about updating apps and troubleshooting download issues. Note: Check your ColorOS version in [Settings] > [About Phone]/ [About device]. Can't install or update app on Play Store on OPPO phone Here are some of the troubleshooting steps to help you solve the issue: Restart your phone Press and hold the Power and Volume up buttons for at least eight seconds until you see the OPPO logo. Or press and hold the Power button and tap or slide the [Restart] button to restart your phone. Check your Internet connection Check your phone's Internet connectivity. Try using an internet browser to open any website and see if it loads. If it doesn't, change to another network or contact your internet provider for help. Update Play Store Open [Play Store] on your home screen, and at the top right, tap your [Profile] icon > [Settings] > [About] > [Play Store version]. If an update is available, Play Store will start updating automatically. If your Play Store is up to date, you will receive a pop-up saying, "Google Play Store is up to date." Clear the Play Store’s cache For ColorOS 12 and above: Go to [Settings] > [Apps] > [App management] > [Google Play Store] > [Storage usage] > [Clear cache]. For ColorOS 11: Go to [Settings] > [App management] > [App list] > [2-dotted] icon > [Show system] > [Google Play store] > [Storage usage] > [Clear cache]. Note: Restart your phone after clearing the cache. Uninstall unused apps Go to [Play Store] on your home screen, then tap your [Profile] icon at the top right and tap [Manage apps & device], then tap [Manage] and tap the app you want to uninstall and tap [Uninstall] or tap the square box next to the app you wish to delete and tap the [Trash bin] icon at the upper-right corner and tap [Uninstall] again. Alternatively, on your home screen, look for the application you want to uninstall, hold the app, and tap [Uninstall]. In some OPPO phones, tap and hold the application you wish to uninstall and tap [App info] > [Uninstall]. Check app download preference Open the [Play Store] on your home screen and tap your [Profile] icon at the top right > [Settings] > [Network preferences] > [App download preference] > [Over any network]. Change Play Store's network permission settings Change network permission settings for Google Play services, Google Play Store, and Google Services Framework. For ColorOS 7 and above: Go to [Settings] > [SIM card & mobile data] / [Mobile network] > [Data usage] > [Network permissions] / [Network access] > [Google Play Store] > select [Wi-Fi & mobile data]. Repeat for Google Services Framework. Check your internal storage If your device runs out of space, it can stop apps from downloading & installing. So, freeing at least 1 GB of space in your device is recommended. You can get it by cleaning junk files and deleting unnecessary photos, videos, etc. Reset the phone's system settings This option will reset all system settings without deleting data or media files. (This option is available with devices running ColorOS 3.2 and above.) Learn how to reset your phone at this link. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: Can't Log in to Google Play Store or OPPO App Store How to Stop/ Turn Off Auto-Update Apps in Google Play Store * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.
ColorOS 11 Based on Android 11: Let Your Style Flow
ColorOS 11 Based on Android 11: Let Your Style Flow
Applicable products： Smartphones System version： ColorOS 11.1 and above，ColorOS 11
System version： ColorOS 11.1 and above，ColorOS 11 The wait is over, you can now try the Beta version of ColorOS 11 based on the Android 11 Version on selected OPPO devices. To check the OPPO devices that can try the trial version and the schedule of the release, kindly visit ColorOS Community Thread. New features on ColorOS 11 Personalization. Have a more cool feature to suit your style. Just go to [Settings] > [Personalization] and personalize the Always-on Display look, Font, Icon, and others! Choose your Dark Mode. Added settings to choose style and adjustments. Go to [Settings] > [Display & brightness] > [Dark mode settings] then choose the style and adjustments you want. Optimized Quick Return Bubble. Game information will be displayed on the Quick Return Bubble making it easy to go back to the game. Go to [Settings] > [Convenience Tools] > [Quick Return Bubble] > toggle [Quick Return Bubble] to enable. Nearby Share. Connect and share files (images, videos, and even APK) to any Android devices from any smartphone brand. Optimized night charging. To reduce battery aging and avoid overcharging at night, go to [Settings] > [Battery] > [More battery settings] > toggle [Optimized night charging] to enable. OPPO Relax Version 2. Added the sound of some cities. You can also unwind through meditation, playing games, and breathing exercises. Camera features. A level grid feature is added to record videos more easily. The inertial zoom function makes zooming smoother during video shooting. Enjoy more stickers, too! Home screen customization. You can now customize app icons and filter the drawer mode according to your interests to quickly find a particular app. Apart from these, you can share apps directly by just holding them. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
How to Update Applications in Google Play Store
How to Update Applications in Google Play Store
Applicable products： Smartphones System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0
System version： ColorOS 15 and above，ColorOS 14.X，ColorOS 14.1，ColorOS 13，ColorOS 12.X，ColorOS 12，ColorOS 11，ColorOS 7.X，ColorOS 7.2，ColorOS 7.1，ColorOS 7，ColorOS 6.1，ColorOS 6.0，ColorOS 5.2，ColorOS 5.1，ColorOS 5.0，ColorOS 3.X，ColorOS 3.2，ColorOS 3.1，ColorOS 3.0 Keeping applications updated is the best way to ensure you have the latest features and the best performance. App developers regularly release app updates that may contain fixes and patches to fix security issues and bugs, update new features, improvements, and many more. Users can either manually update their apps or turn on auto-updates and let the apps be automatically updated when connected to Internet or mobile data. For more information on how to update an app using the Google Play Store, continue reading below. Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Update apps on Google Play Store 1. Open [Google Play Store] and on the top-right corner, tap your profile icon. 2. Tap [Manage apps & device] > [Manage] tab > [Updates available]. 3. Select the apps you want to update and tap the update icon on the top-right corner and please wait while the app gets updated. Note: App update requires Wi-Fi or mobile data connection; please ensure your phone is connected to the Internet before updating the apps. Make sure your device has enough storage for app updates since it consumes storage space. If an app is not available under the 'Updates available' list, the app is already up-to-date. Related articles: Can't Log in to Google Play Store or OPPO App Store How to Turn On Auto-Update Apps in Google Play Store * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
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