Is your OPPO keyboard frequently hanging, lagging, or crashing while you're typing? You can begin by ensuring that you're using the default OPPO keyboard. Additionally, try clearing the data and cache and restarting or refreshing your phone. Read on for more troubleshooting steps on how to do this on your OPPO phone if your keyboard is experiencing these problems. Read on! Note: Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device] Fix OPPO keyboards issues Below are some troubleshooting steps you can follow to fix the keyboard issues on your OPPO phone. 1. Check default or current keyboard Check the keyboard you are using in [Settings] > [Additional settings] / [System settings]> [Keyboard & input method] / [Language & input method] > and check the [Default keyboard] / [Current keyboard]. 2. Update Gboard or Touchpal for the OPPO app on Google Play Store Updating an app brings new features and fixes bugs that might be causing issues. To update an app, check How to Update Applications in Google Play Store. 3. Uninstall and reinstall Gboard/ Touchpal You can uninstall and reinstall the Gboard/ Touchpal keyboard on your OPPO phone through Google Play Store and see if it works. 4. Clear data and cache for the keyboard you are using For ColorOS 12 to ColorOS 15: Go to [Settings] > [Apps] > [App management] > [Gboard] > [Storage Usage] > [Clear data]. For ColorOS 7.0 to ColorOS 11 : Go to [Settings] > [App Management] > [App list] > [TouchPal for OPPO] / [Gboard] > [Storage Usage] > [Clear data]. 5. Force stop and restart your keyboard For ColorOS 12 to ColorOS 15: Go to [Settings] > [Apps] > [App management] > [Gboard] > [Force stop]. For ColorOS 7.0 to ColorOS 11: Go to [Settings] > [App Management] > [App list] > [TouchPal for OPPO] / [Gboard] > [Force stop]. 6. Restart the phone in Recovery Mode to identify if the keyboard issue started after installing an app To enter the recovery mode: You need to turn off your OPPO phone by pressing or sliding the Power button. Then after the phone is turned off, press and hold the Power and Volume Down buttons until the phone enters recovery mode. 7. Restart your phone Press and hold the Power and the Volume Up button for more than 10 seconds until you see the OPPO logo. 8. Perform software version check and update Go to [Settings] > [System Updates] / [Software Updates] / [About Device] to check and update your phone's software to the latest version. 9. Reset the phone system settings This option will reset all system settings without deleting any data or media files. There may be different terms for 'Reset to Factory Settings' like 'Erase all data (factory reset)' or 'Factory data reset' but they mean the same. (This option is available with devices ColorOS 3.2 and above). See How to Factory Reset an OPPO Phone. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: How to Customize OPPO Touchpal Keyboard Gboard Hacks: Advanced Tips & Tricks for Your OPPO Keyboard * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
Applicable products:SmartphonesSystem version:No system version involved
Managing multiple accounts on the same app can be difficult, especially when switching between personal and work profiles. OPPO’s Clone Phone feature offers a practical solution by allowing you to duplicate supported apps like WhatsApp and Facebook, so you can use two accounts on the same device. In this article, we’ll walk you through how app cloning works, how to set it up, and what to expect when using this helpful feature. Note: Check your ColorOS version in [Settings] > [About Phone] / [About device]. What is Clone Apps/App Cloner Clone Apps (also known as App Cloner) is a feature that lets you duplicate certain supported apps on your OPPO device. This is useful if you want to use two separate accounts—such as personal and work—on the same app without logging in and out repeatedly. Once enabled, a second copy of the app will appear on your home screen with a distinct icon. Both the original and cloned versions can run independently at the same time, and your activity on one will not affect the other. How many apps can be cloned at one time with Clone Apps/ App Cloner Clone Apps allows the cloning of up to 2 different apps simultaneously. Which apps can be cloned Not all apps are available for cloning. WeChat, WhatsApp, Facebook Messenger, Instagram, Line, and Clash of Clans are some of the supported applications for app cloning. You can see the list of supported apps of the OPPO Clone Phone app: For ColorOS 12 and above: [Settings] > [Apps] > [App cloner] > [Apps that can be cloned]. For ColorOS 11 to 11.3: [Settings] > [App management] > [App cloner] > [Apps that can be cloned]. For ColorOS 7 and below: [Settings] > [Clone Apps] / [App Cloner] > [Apps that can be Cloned]. Note: Some OPPO smartphones might not have the [Apps that can be cloned] option. In addition to this, the Cloned app will be uninstalled if the main application is uninstalled. The Cloned app data cannot be backed up or transferred to another device. For more information on what apps Clone Phone can clone, see What are the Apps that Can be Cloned? How to enable App Cloner For ColorOS 12 and above: [Settings] > [Apps] > [App cloner] > tap on the application you want to clone > [Create app clone]. For ColorOS 11 to 11.3: Go to [Settings] > [App Management] > [App cloner]. Tap the app you want to clone and toggle on [Clone App] / [Create app clone]. For ColorOS 3.1 to 7.2: Go to [Settings] > [Clone Apps] / [App Cloner]. Tap the app you want to clone and toggle on [Enable App Cloning] / [Clone App]. Note: After enabling clone apps, go to the home screen or App Drawer on your OPPO phone and search for the cloned app. By default, cloned apps will be labeled as "App name (Clone)." You can also rename your cloned apps. How to distinguish between original and cloned apps By default, cloned apps will be labeled as "App name (Clone)". You can also rename your cloned apps. After enabling app cloning, tap [Rename Cloned App] / [Rename app clone]. Set App Lock for cloned apps Applying App Lock for an app includes its clone. To learn how to set App Lock, check How to Put App Lock on OPPO Phone. If you can't find the cloned app on the home screen Check the App Drawer on your home screen. Cloned apps appear in the App Drawer if you have enabled the Drawer Mode. Clone apps incompatible with the phone Applications cloned through the Clone Phone app may not launch due to Android version incompatibility issues or because some work software or applications downloaded from third-party channels are not compatible with the latest Android version. We recommend you give feedback to the application developer from the download channel of the corresponding application. If you are unable to clone apps Check if you have cloned 2 apps. App cloner can only open up to 2 apps at the same time. If you have already cloned 2 apps, turn off one of the apps and try to turn on the clone for another app. Restart the phone. Press and hold the Power and Volume Up buttons for at least 8 seconds or until you see the OPPO logo. Check for an update on your phone's software to the latest version. Check if your OPPO phone has the latest software version on this link. Turn off existing clone apps and turn them on again. If you're using a ColorOS 7.0 and above device with a multi-user account, ensure you are currently using the main admin account, not a sub-user or the guest account. Only the admin can see the Clone apps or App Cloner function in Settings. Check your phone's remaining storage. When the phone memory is less than 5%, creating multiple users is not allowed; hence, you cannot create a clone. This is by design for Android devices. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Note: OPPO's Clone Phone application only works if both the app and the device support it. If a cloned application doesn't work, the function or operation is not supported. Related articles: OPPO Clone Phone: Transfer Data from Old Device to OPPO Phone How to Download the Clone Phone App using a QR Code? If Clone Phone is Taking Too Long * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
Forgetting the lock screen password on your OPPO smartphone can be stressful, but there are built-in solutions to help you regain access. If you’ve linked a security email address to your device, you can use it to reset your passcode safely. This guide provides straightforward instructions for recovering your lock screen password using your registered email. Note: For ColorOS 7.0 and above, you cannot unlock or recover your phone data if you forget your lock screen password. Check your ColorOS version in [Settings] > [About Phone] / [About Device]. Recover the OPPO phone's lock screen passcode/password You can reset your password by tapping [Forgot Passcode] / [Forgot Password], and you will be asked to enter the bound email address. Note: You must bind a security email address to the passcode to see 'Forgot Passcode'/ 'Forgot Password'. How to bind the security email address Go to [Settings] > [Fingerprint, Face & Passcode] > [Lock Screen Passcode] and enter the lock screen passcode. Tap [Bind to a Security Email Address]. Enter the email address and tap [Bind]. Once you enter your email address, a verification code will be sent to the email. Enter the code on your phone and tap [Done]. You can set a new lock screen passcode. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Note: Unfortunately, you cannot recover your password for OPPO phones that run on ColorOS 7.0 and above. We understand your concern regarding this. However, we in OPPO don't store your data, such as your password, for privacy concerns. Your privacy password will be saved in a security module and cannot be tracked via the system or apps. Related articles: How to Set Up Security Questions to Private Safe for Password Retrieval? * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
If you have forgotten the password on your OPPO phone and are struggling to unlock it despite trying all the passwords you can remember, one option you have is to reset it using your registered fingerprint. To learn how, just follow the straightforward guide outlined below. Note: This feature is ONLY available in ColorOS 5.0 to ColorOS 6.1 devices. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Reset Lock Screen with Fingerprint Reminder: Before proceeding with the process of resetting your OPPO phone's lock screen, please ensure that you have at least one fingerprint enrolled. The reset process requires enrolled fingerprints to proceed. 1. Enter an incorrect passcode. 2. Tap Forgot Passcode. 3. Place the registered finger on the fingerprint button and keep it still. 4. Enter the new passcode. 5. Enter the new passcode again to confirm. Tips to Remember Password: For alphanumeric passwords, use abbreviated phrases. For example, use 'Ir3t5bam' which stands for "I read 3 to 5 books a month." If you set a numeric password, remember the pattern that the numbers form on your keypad. Keep a copy of your password in a secure place that only you can access, like a password manager. If the abovementioned steps do not fix your concern, prepare your warranty card and contact your nearest OPPO Customer Service. You can also contact OPPO Support so we can help and assist you further with your concern. Depending on your region, you may check if you need to book an appointment before visiting your local Service Center. Related articles: How to Recover Lock Screen Password on OPPO Phone * All photos shown are for illustration purposes ONLY. Actual products may vary due to product enhancement.
Applicable products:SmartphonesSystem version:All system versions
Private Safe is a feature on OPPO devices designed to protect important files, images, and other documents. If you've forgotten the password you created for Private Safe, a security question you set up can assist you in recovering it. Learn how to create a security question by reading the simple guide below. Set Up Security Questions for Private Safe 1. Go to [Settings] > [Security & Privacy] > [Privacy Password] select password type and then set a password. Or go to [Settings] > [Fingerprint, Face & Password] / [Password & security] > [Privacy Password] or [Set Privacy Password]. 2. Enter the privacy password or set the password if you have not set any. 3. Tap [Question]/[Security Question] and enter the privacy password. 4. Tap the current question displayed to select a security question. You can also customize the question. 5. Enter the security question's answer and tap [Done] in the upper-right corner. Note: We understand how important the data you have saved on the Private Safe/ File Safe is, and not being able to access it can be frustrating, however for privacy concerns, OPPO does not store personal/ private data, like passwords. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
Applicable products:SmartphonesSystem version:No system version involved
Keep your devices powered up by utilizing the Reverse Charging feature available on your OPPO smartphone. This feature allows you to transfer power from your smartphone to any other device easily* that has a USB port, taking away your worries when you run out of battery for the important stuff. Experience seamless connectivity and power-sharing with this innovative feature. Note: *Reverse charging supported models may vary due to equipment compatibility. Please refer to the actual product or contact your local OPPO support to assist you further. How to Use OPPO Reverse Charging Effectively What you will need: Prepare these essentials prior to beginning your reverse charging experience with your OPPO phone. A phone with enough charge. A low-battery device. A reverse charging cable or a USB cable + an OTG (On-The-Go) cable (which are not included and bought separately). Methods to Reverse Charge Your Devices Method 1. Through Reverse Charging Cable: Turn on the OTG Connection of the phone that has enough charged, and connect the cable to the other one that needs charging while the OTG connection is off. Method 2: Through OTG Cable and USB Cable: Connect OTG with the charged phone, connect the USB cable to the OTG port then connect the USB to the phone that needs charging. * Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
The Private Safe feature on OPPO devices provides the most secure method of safeguarding your important documents, files, images and other data. However, once the password on this feature is disabled, you will not be able to use Private Safe. If you still wish to proceed, you can do so by following the path provided below. Note: This article is applicable to ColorOS 5.1 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Turn Off Password for Private Safe For ColorOS 14 to ColorOS 15 and above: Go to [Settings] > [Security & Privacy] > [More security & privacy]> [Privacy Password], then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 12 to ColorOS 13: Go to [Settings] > [Password & Security] > [Privacy Password], then enter your privacy password and tap [Turn off password], then tap [Turn off] and enter your privacy password to confirm. For ColorOS 5.1 to ColorOS 11: Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Privacy Password] > enter the privacy password, then tap [Turn off password] and tap [Turn off], then enter your privacy password again to confirm. Related articles: How to Put App Lock on OPPO Phone *Pictures, settings, and paths might differ from those of your phone, but these won't affect the description in this article.
No matter how far the distance, the OPPO Find X8 series utilizes an advanced AI super-clearing method to capture high-quality videos. This feature offers enhanced clarity for distant subjects, ensuring that the details in the image stay sharp and well-defined, even when zoomed in. Learn more about this and how to use this feature below. OPPO Find X8 Series AI Telephoto How to Get a Super Clear Telephoto Photo Go to the [Camera] and slide the zoom to 10x or more. Then, press the [Shutter] button and wait for 2-3 seconds. Open the [Photo] album to get the Super Clear AI Telephoto photo. When using a focal length of 20X or greater, the camera's preview screen will display "Telephoto Zoom." After achieving focus, press the [Shutter] button and hold still for 2-3 seconds to capture an Ultra-HD AI telephoto photo. What is Stage Mode in Smart Recommendations The Stage Mode in the Smart Recommendations function is best used for taking high-quality photos at concerts, where lighting conditions and fast-moving subjects present considerable challenges. How to Use the Smart Recommendations Function Open the [Camera] app, tap [Photo] > [Smart Recommendation], and select [Stage]. Related articles: OPPO Find X8 Pro Parameter Introduction OPPO's Telephoto and Macro Camera Functions * Pictures, settings, and paths might differ from those of your phones, but these won't affect the description in this article.
Airplane mode is a setting on your OPPO phone that removes its wireless communication abilities, theoretically making it approved for use on aircraft or where wireless functions are forbidden. Read on to learn more about the Airplane Mode on your OPPO phone. Note: Available for ColorOS 5.0 and above devices. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. Turn on/off Airplane Mode There are two ways to turn on/off the Airplane mode on your OPPO phone. Method 1: Go to [Settings] > [Airplane Mode] and tap the slider to turn it on. In some OPPO devices, go to [Settings] > [Connection & sharing] and toggle [Airplane mode] to turn on/off. Method 2: Swipe down from the top of your screen to open Control Center, then tap on the [ Airplane Mode] icon. If you can't see the Airplane mode icon, check How to Rearrange Control Center Icons. If you use navigation gestures, swipe up from the left bottom of the screen. Notice that the operator information in the upper left will be replaced with an airplane icon. While in airplane mode, you cannot make or receive phone calls or text messages. If you can't turn on Airplane Mode Restart your OPPO phone and test again. Press and hold the Power and Volume Up buttons for at least 8 to 10 seconds or until the OPPO logo appears. Go to [Settings] > [Software Update] / [System Update] / [About Device], then update your phone system to the latest software version. Note: When Airplane Mode is on, your phone's wireless functions, such as Wi-Fi, Bluetooth, and Mobile data, will be defaulted off. But you can still turn on and use Wi-Fi and Bluetooth if the airline allows it. If you are abroad without a local SIM card, you can turn on Airplane Mode temporarily to avoid unnecessary roaming costs. * Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
ColorOS 12 to 15ColorOS 7.0 to 11.3ColorOS 5.0 to 6.1 Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 12 to ColorOS 15 and above. Check your phone's ColorOS version in [Settings] > [About Phone] / [About Device]. How to Set Pattern and Lock Screen Password For ColorOS 15 and above: Go to [Settings] > [Security & privacy] > [Device unlock] > [Screen lock] to set up your Lock screen password. For ColorOS 14: Go to [Settings] > [Security & privacy] > [Set screen lock]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. For ColorOS 12 and ColorOS 13: Go to [Settings] > [Password and Security]. Choose the password type (Numeric, Pattern, or Alphanumeric). Then, you may set the password and re-enter to confirm. Change the passcode Go to [Settings]> [Security & privacy] / [Password and Security] > [Lock Screen Password] and enter your password. Under MODIFY PASSWORD, choose the password type and see a new password. Repeat the new password to confirm. Turn off the passcode Go to [Settings] >[Security & privacy] [Password & Security] > [Lock Screen Password] and enter your password then tap [Turn off password]. Repeat the password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 7.0 to 11.3. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Set Lock Screen Password]. Note: Before proceeding to set a lock screen password, please take the time to read the prompt that says, "If you forget your lock screen password, you will be unable to unlock your phone or recover your phone data." If forgotten, contact OPPO Support Team, or take your phone, proof of purchase, and warranty card to a nearby OPPO Customer Service Center for further assistance. By default, you'll be prompted to enter a 6-digit digit password. If you want to use other password types, choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions] / [Use a different password type]. You can choose from four types of passwords: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Password and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Password and set a numbers-only passcode that contains four to sixteen characters. Tap Password with 4-16 Alphanumeric Characters and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Modify Password]. Enter the old password, and then enter a new one or use a different password type or encryption. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Password] / [Password & Biometrics] > [Lock Screen Password]. Draw or enter your current pattern or password to confirm then tap [Turn Off Password]. It will ask you to enter your current pattern or password to confirm again. Draw or enter your current pattern or password to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article. Secure your data and personal information saved on your OPPO device by adding a lock screen password. A password for your lock screen is essential to phone privacy and security measures. You can use your fingerprint, face, or 6-digit password, or choose other types of encryption like Pattern Code, 4-digit password, 4-16 Digit Password, and Password with 4-16 Alphanumeric Characters. Read on to follow the easy steps in setting up and using the passcode on your device. Applicable to: ColorOS 5.0 to 6.1. Check your phone's ColorOS version in [Settings] > [About Phone]. How to Set Pattern and Lock Screen Password Go to [Settings] > [Fingerprint, Face & Passcode], enter [Lockscreen Passcode] / [Lock Screen Password], tap [Turn on Passcode]. You'll be prompted to enter a 6-digit numeric code. If you want to use other passcode types, just choose to either use Face or Fingerprint. To choose other types of encryption, tap [Other Encryptions]. You can choose from four types of passcodes: Tap Pattern Code and draw a pattern with at least four dots connected. Tap the 4-Digit Numeric Code and set a numbers-only passcode that contains four characters. Tap 4-16 Digit Numeric Code and set a numbers-only passcode that contains four to sixteen characters. Tap 4-16 Digit Alphanumeric Code and set a passcode that contains four to sixteen numbers and/or letters as your preference. Change the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Modify Password]. Draw or enter your current pattern or passcode to confirm. Turn off the passcode Go to [Settings] > [Fingerprint, Face & Passcode] > [Lockscreen Passcode], tap [Turn off Password] > [Turn Off]. Draw or enter your current pattern or passcode to confirm. Additional information: When you set up the phone for the first time, you can create and use the passcode. If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Emergency calls can still be made before you can use your phone. Note: Some devices may not have a fingerprint option. Please refer to the actual product. * Pictures, settings, and paths might differ from those of your phone, but that does not affect the description in this article.
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